[Quick Hiring, No interview] 3 Months Temp Call Centre Associate - $12/hr (Jurong, Office Hours[...]

Recruit Express; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A recruitment agency in Singapore is seeking a candidate to manage inbound calls and email requests. Responsibilities include handling enquiries, following scripts, and providing solutions to customer needs. The ideal applicant should hold at least GCE O levels/N Levels/Diploma and possess good communication and interpersonal skills. Interested applicants should send their resume to a specified email address.

Qualifications

• Minimum GCE O levels/N Levels/Diploma in any discipline.
• Good communication and interpersonal skills.

Responsibilities

• Handle inbound calls and email requests for enquiries.
• Manage large amounts of inbound and outbound calls.
• Follow call center scripts when handling topics.
• Identify customers’ needs and provide solutions.

Skills

Good communication skills

Interpersonal skills

Education

Minimum GCE O levels/N Levels/Diploma

Job description

Job Scope

• Responsible for handling inbound calls and email requests for general enquiries within the hospital targeted service standard levels.
• Managing large amounts of inbound and outbound calls in a timely manner
• Following call center “scripts” when handling different topics
• Identifying customers’ needs, clarify information, research every issue and providing solutions

Requirements

• Minimum GCE O levels/N Levels/Diploma in any discipline
• Good communication and interpersonal skills

For interested candidates, please send your most recent and updated resume to [e-mail]