Quantity Surveyor

Zhilong Construction And Engineering; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A construction and engineering firm in Singapore is seeking a candidate to assist in preparing cost estimates, support administrative tasks, and monitor customer satisfaction. Responsibilities include analyzing data for cost planning, maintaining documentation, and collaborating with project managers. Ideal candidates should demonstrate strong organizational skills and experience in customer service.

Responsibilities

• Assist in preparing cost estimates and budgets.
• Support in contract administration and procurement processes.
• Collect and analyze data for cost planning and forecasting.
• Monitor project progress and report on financial performance.
• Track and monitor customer satisfaction and dissatisfaction.

Job description

Key Responsibilities

• Assist in preparing cost estimates and budgets.
• Support in contract administration and procurement processes.
• Collect and analyze data for cost planning and forecasting.
• Assist in preparing and negotiating variations and final accounts.
• Monitor project progress and report on financial performance.
• Collaborate with project managers and other stakeholders.
• Ensure compliance with legal and regulatory requirements.

Administrative & Documentation Tasks

• Maintain and update customer databases, ensuring accurate and up-to-date information including customer details, sales history, and service records.
• Organize and file documentation records related to quotations, purchase orders, and customer & supplier interactions.
• Handle general customer inquiries through calls, emails and WhatsApp to resolve issues in a timely and professional manner.
• Provide administrative support for sales meetings, product presentations, and other related events.

Customer Satisfaction Monitoring

• Track and monitor customer satisfaction and dissatisfaction, addressing issues where necessary to enhance the overall customer experience.
• Escalate unresolved issues to the Section Team Lead/ Sales Manager or relevant departments for further action.

Additional Responsibilities

• Perform ad-hoc administrative tasks as assigned by the Section Team Lead or Sales Manager.
• Support purchasing tasks and assist in sourcing alternative products when required.
• Assist in maintaining a well-organized filing system for easy access to documentation and records.