Quality & Operations Engineer, Customer Experience

Applied Materials; Singapore; On-site; SGD 65,000 - 85,000; Full time

Benefits offered by this job

Employee Health and Wellbeing Programs

Opportunities for Professional Growth

Job summary

Applied Materials in Singapore is looking for a Hardware Manufacturing Customer Experience Quality Engineer to develop quality standards and manage customer issues effectively. In this on-site role, you will analyze operational data and drive investigations to improve product quality.

The ideal candidate should hold a Bachelor's Degree in Mechanical or Electrical Engineering and possess advanced quality certifications with 5-8 years of relevant experience.

Join us to contribute to innovative solutions in semiconductor manufacturing, while enjoying a supportive work culture that emphasizes professional growth.

Qualifications

• 5-8 years of experience in quality functions, preferably in semiconductors.
• Experience in high-volume manufacturing environments.
• Proven track record of managing customer KPIs.

Responsibilities

• Develop and apply quality standards based on company requirements.
• Analyze operational data and recommend improvements.
• Drive investigation and resolution of customer complaints.

Skills

Quality Standards Development

Root Cause Analysis

Statistical Methods

Excel Proficiency

Customer Issue Management

Education

Bachelor's Degree in Mechanical/Electrical Engineering or related

Advanced Quality Certifications

Tools

Microsoft Office

Power BI

Job description

Applied Materials in Singapore is looking for a Hardware Manufacturing Customer Experience Quality Engineer to develop quality standards and manage customer issues effectively. In this on-site role, you will analyze operational data and drive investigations to improve product quality.

The ideal candidate should hold a Bachelor's Degree in Mechanical or Electrical Engineering and possess advanced quality certifications with 5-8 years of relevant experience.

Join us to contribute to innovative solutions in semiconductor manufacturing, while enjoying a supportive work culture that emphasizes professional growth.