Quality Manager - Elderly Care

Jamiyah Singapore; Singapore; On-site; SGD 55,000 - 75,000; Full time

Job summary

A community support organization in Singapore is looking for a dedicated professional to join their support team. The role focuses on overseeing quality assurance processes, conducting audits, and fostering compliance within a nursing home setting. Candidates should have relevant degrees and extensive experience in quality assurance or audit functions. This position offers a supportive work environment and opportunities for training and development.

Benefits

Comprehensive Medical & Leave Benefit

Supportive work environment

Training & Development opportunities

Qualifications

• 5 - 10 years of experience in Quality Assurance/Audit function, preferably in Nursing Home/Hospital.
• Strong knowledge of quality systems and experience in managing quality.
• Detail-oriented with strong analytical and organizational skills.

Responsibilities

• Support the Head of Home in operational/compliance audits/reviews.
• Design and implement quality control processes for the nursing home.
• Conduct regular reviews to identify areas for improvement.
• Plan and conduct risk assessments to ensure compliance.
• Monitor effectiveness of action plans to address quality weaknesses.
• Train and develop employee competencies on quality standards.
• Implement corrective actions to prevent recurring issues.

Skills

Quality Assurance knowledge

Analytical skills

Interpersonal skills

Leadership skills

Organizational skills

Education

Degree / Diploma in a relevant discipline

Job description

Location: West Coast, Singapore

Job Hours: Monday to Friday, Alt. Sat (Half-Day)

Be a Vital Part of Our Support Team at Jamiyah Singapore.

Join Our Mission to serve the community, grounded in Islamic values and compassion.

Why Join Jamiyah Singapore?

• Purpose with Impact: Be part of a team that directly supports the community.

• Inclusive and Supportive Culture: Work in a multicultural environment where respect, teamwork, and support are core values.

Duties & Responsibilities

• Support the Head of Home in all aspects of operational/compliance audits/reviews of the nursing home.

• Design, implement, and maintain comprehensive quality control processes and establish standard operating procedures (SOPs) for the nursing home.

• Conduct regular reviews of existing procedures to identify areas for enhancement and optimization.

• Plan and conduct risk assessments and quality control reviews to ensure compliance with all statutory, regulatory requirements, and internal compliance requirements.

• Carry out root cause analysis and monitor the effectiveness of action plans to address quality and risk areas of weaknesses.

• Train, coach, develop, and cultivate technical competencies to ensure the capability of designated employees to maintain and comply with quality standards.

• Implement corrective and preventive actions to prevent recurring quality issues.

Requirements

• Degree / Diploma in a relevant discipline

• 5 - 10 years working experience in Quality Assurance/Audit function, preferably in Nursing Home/Hospital.

• Strong knowledge and understanding of quality systems and experience in facing quality.

• Good interpersonal and leadership skills.

• Detail-oriented, strong analytical and organizational skill.

• Be prepared to perform other duties as assigned.

Benefits

• Comprehensive Medical & Leave Benefit.

• Supportive and conducive work environment.

• Training & Development opportunities.

• Unlimited opportunities to develop and harness your skills across multi-verticals.

• Being part of a noble organization with a strong heritage in community care.