Quality Control Specialist

J&T EXPRESS SINGAPORE PTE. LTD.; Singapore; On-site; SGD 45,000 - 70,000; Full time

Job summary

A leading logistics company in Singapore is seeking an experienced professional to ensure network operation quality and manage contractor relationships. The role involves monitoring quality metrics, compiling reports, and recommending process improvements. Candidates must have a background in Warehouse Management and Supply Chain, with strong Excel skills and the ability to work independently. Join our team to make a significant impact on our operations.

Qualifications

• Experience in Warehouse Management, Supply Chain Management, and Third Party Logistics Business Planning.
• Familiar with Excel functions like VLOOKUP and IF.
• Strong understanding of quality assurance methodologies and standards.
• Capable of working independently as well as part of a team.

Responsibilities

• Monitor and improve network operation quality.
• Compile and broadcast operational quality reports.
• Provide feedback for process improvements.
• Work closely with franchisees to manage contractors.

Skills

Experience in Warehouse Management

Supply Chain Management

Excellent numerical skills

Data analysis/statistical methods

Familiar with Excel functions (VLOOKUP/IF)

Job description

Job Description

• Responsible for monitoring and promoting the improvement of network operation quality, compiling reports on the data in charge, broadcasting the data, collecting the reasons for abnormal fluctuations, and promoting improvement.
• Continuously optimize the logical calibre of the data indicators in charge to ensure that the data indicators are reasonable and accurate.
• Prepare and issue daily weekly and monthly quality monitoring reports, and compile various operational quality reports.
• Work closely with franchisees and to manage contractors effectively.
• Provide feedback and recommendations for process improvements to enhance product or service quality.
• Ensure strict adherence to quality standards, systems, and SOPs to support the effective implementation of quality initiatives and processes.
• Other ad hoc duties as assigned.

Requirements

• Experience in Warehouse Management, Supply Chain Management, Third Party Logistics Business Planning, and operation process.
• Familiar with Excel functions (VLOOKUP/IF).
• Thorough knowledge of methodologies of quality assurance and standards.
• Ability to work independently and as part of a team.
• Must have prior experience working with franchisees and the ability to manage contractors effectively.
• Excellent numerical skills and understanding of data analysis/statistical methods.