Quality Control Manager

PYLON RESOURCES PTE. LTD.; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

PYLON RESOURCES PTE. LTD. is seeking a seasoned Quality Leader to drive the company-wide Quality Management System (QMS) and sustain ISO 9001 certification. You will lead audits, corrective actions, and a culture of quality across manufacturing, supplier and customer interfaces.

The role requires 8-12 years in quality management within high-technology manufacturing, expertise in quality tools, and strong leadership to mentor a quality team and collaborate with engineering and supply chain units.

Qualifications

• Bachelor's degree in Quality Management, Engineering, Manufacturing, Science or related discipline.
• Minimum 8-12 years of quality experience with leadership experience.
• Proven quality management experience in high-technology manufacturing environments.
• Strong knowledge of ISO 9001 Quality Management Systems.
• Experience in manufacturing process quality, customer quality and supplier quality management.
• Proficiency with quality tools such as 8D, FMEA, SPC, MSA, CAPA and root-cause analysis.
• Experience conducting and managing audits (internal, customer and external).
• Strong analytical, problem-solving and decision-making skills.
• Good communication and stakeholder-management capabilities.
• Demonstrated ability to lead cross-functional quality improvement initiatives.
• Experience managing and developing a quality team.
• Regional or multi-site quality experience is advantageous.

Responsibilities

• Lead the development, implementation and continuous improvement of the Quality Management System (QMS).
• Coordinate quality audits and drive corrective actions for ISO 9001 certification.
• Lead QA/QC activities across manufacturing operations with process-control requirements.
• Manage customer quality discussions, investigations, reviews and CAPA.
• Establish supplier quality requirements and monitor supplier performance.

Skills

Quality management

ISO 9001

Root-cause analysis

Cross-functional leadership

Quality tools

Audits and compliance

Data-driven decision making

Education

Bachelor's degree in Quality Management/Engineering/Manufacturing

Job description

Roles & Responsibilities

Key Responsibilities

• 1. Quality Management System Lead the development, implementation and continuous improvement of the Company's Quality Management System (QMS). Establish and maintain quality policies, procedures, work instructions and quality standards. Ensure effective control of quality documentation and records. Lead internal and external quality audits and coordinate corrective actions. Support the Company's ISO 9001 certification, surveillance and renewal activities. Promote a strong quality culture across the organization.
• 2. Manufacturing & Process Quality Lead quality assurance and quality control activities across manufacturing operations. Establish appropriate inspection, testing and process-control requirements. Monitor key quality indicators, including yield, defects, customer complaints, non-conformance and corrective-action performance. Work with Engineering and Manufacturing teams to identify root causes and implement sustainable corrective and preventive actions. Drive reduction of process variation, defects, rework and scrap. Establish and monitor quality improvement targets and KPIs.
• 3. Customer Quality Act as a key quality interface with customers on quality-related matters. Manage customer complaints, quality investigations and corrective-action responses. Lead customer-related quality reviews, audits and improvement activities. Ensure timely and effective responses to customer quality requirements. Support new product introduction and customer qualification activities from a quality perspective.
• 4. Supplier Quality Establish supplier quality requirements and performance standards. Work with Supply Chain and Engineering teams to monitor supplier quality performance. Lead supplier corrective actions and improvement activities. Support supplier qualification, evaluation and audit activities. Monitor incoming material quality and supplier-related non-conformances.
• 5. Non-Conformance & Corrective Action Establish an effective process for managing internal and external non-conformances. Lead root-cause analysis using appropriate quality tools such as 8D, 5-Why, Fishbone and SPC. Ensure corrective and preventive actions are implemented effectively and within agreed timelines. Verify the effectiveness of corrective actions and prevent recurrence.
• 6. Quality Data & Continuous Improvement Establish quality dashboards and management reporting. Analyse quality trends and identify opportunities for improvement. Lead continuous improvement projects using appropriate methodologies and quality tools. Drive data-based decision making across manufacturing and supporting functions. Report quality performance, risks and improvement plans to senior management.
• 7. Quality Audits & Compliance Plan and conduct internal quality audits. Coordinate customer, supplier and certification-body audits. Ensure timely closure of audit findings and corrective actions. Monitor applicable customer, industry and regulatory quality requirements. Maintain appropriate quality records and compliance documentation.
• 8. Team Leadership Lead, develop and mentor the Quality team. Establish clear objectives, KPIs and performance expectations. Develop team capability through training, coaching and knowledge sharing. Ensure adequate quality resources and competencies to support business growth. Promote cross-functional ownership of quality performance.

Requirements

• Bachelor's degree in Quality Management, Engineering, Manufacturing, Science or a related discipline.
• Minimum 8-12 years of relevant quality experience , including management or leadership experience.
• Proven experience in quality management within semiconductor, precision engineering, advanced manufacturing or other high-technology manufacturing environments .
• Strong knowledge of ISO 9001 Quality Management Systems.
• Experience in manufacturing process quality, customer quality and supplier quality management.
• Strong knowledge of quality tools and methodologies, including 8D, FMEA, SPC, MSA, CAPA and root-cause analysis.
• Experience in conducting and managing internal, customer and external audits.
• Strong analytical, problem-solving and decision-making skills.
• Good communication and stakeholder-management capabilities.
• Demonstrated ability to lead cross-functional quality improvement initiatives.
• Experience managing and developing a quality team.
• Regional or multi-site quality experience will be advantageous.