Quality Assurance Support Executive (Contract)

Dynamic Human Capital Pte Ltd; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A staffing and recruitment firm in Kent Ridge, Singapore is looking for a Quality Assurance Support Executive for a 4-month contract. This position requires experience in data processing and advanced Excel skills. The ideal candidate will support various QA initiatives and communications within the team. This role offers a full-time opportunity with responsibilities including data validation, coordination, and administrative tasks.

Qualifications

• At least 2 years of relevant experience in data processing/analysis.
• Able to handle confidential information with discretion.

Responsibilities

• Quality Assurance/Accreditation Support.
• Coordinate bi-annual updates for Tutor Handbook.
• Support scheduling and logistics for reviews and meetings.
• Perform data quality checks and reconcile discrepancies.
• Draft communications to stakeholders.

Skills

Advanced skills in Excel/Google Sheets (lookups, pivots, power query)

Data extraction/transformation

Proficiency in MS Word and MS PowerPoint

Proficiency in MS Outlook calendar management

Familiarity with BI tools (Power BI)

Education

Polytechnic Diploma in a related discipline

Job description

Quality Assurance Support Executive (Contract)

Dynamic Human Capital Pte Ltd – Kent Ridge

Employment type: 4-month contract, full time

Working location: Kent Ridge

Job Responsibilities:

• Quality Assurance/Accreditation Support
• Coordinate and publish bi-annual update for Tutor Handbook from faculty/units; ensuring version control and traceability
• Support scheduling and logistics for internal reviews and external meetings; take internal notes and track action items
• Data extraction and preparation support for annual appraisal
• Receive and respond to email requests for teaching data
• Extract, transform, and validate teaching datasets for annual appraisals
• Perform data quality checks; reconcile discrepancies with data owners
• Respond to hospital educators about their individual teaching data
• Adhere to data governance, security, and confidentiality protocols (PDPA, institutional data handling SOPs)
• General coordination and other activities
• Maintain shared trackers and documentation
• Draft communications to stakeholders (templates, reminders, status updates)
• Other ad‑hoc duties as required for smooth operations of the team/division
• Prepare handover and close‑out pack

Job Requirements:

• Minimally a Polytechnic Diploma in a related discipline with at least 2 years of relevant experience in data processing/analysis
• Advanced skills in Excel/Google Sheets (lookups, pivots, power query)
• Experience in data extraction/transformation; familiarity with BI tools (Power BI) is a plus
• Proficiency in MS Word and MS PowerPoint to support secretariat role
• Proficiency in MS Outlook calendar management and MS Teams/Zoom
• Able to handle confidential information with discretion

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Dynamic Human Capital Pte Ltd (EA Licence No: 12C6253)