Quality Administrator

TWG Tea Company; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading tea company in Singapore is seeking a Quality Administrator to ensure compliance with food safety and sustainability standards. The ideal candidate will support audits and manage documentation to uphold regulatory compliance. Experience with HACCP and a strong attention to detail are crucial for this role. Attractive welfare benefits are offered, including performance bonuses and medical benefits.

Benefits

Performance Bonus

Birthday Incentives

Medical Benefits

Staff Discount

Festive Gifting

Qualifications

• Familiar with HACCP principles and SFA regulatory requirements.
• Experience supporting or participating in various audits.
• Strong attention to detail and ability to manage compliance documentation.

Responsibilities

• Support implementation and maintenance of HACCP and SFA food safety standards.
• Prepare documentation for external and internal audits.
• Perform data entry and maintain logs for compliance.

Skills

Attention to detail

Compliance documentation management

Proficient in Microsoft Office Suite

Knowledge of HACCP principles

Job description

We are looking for a diligent and organized Quality Administrator to join our team. The ideal candidate will have hands‑on experience with food safety management systems (HACCP) and SFA food safety standards to support both internal and external audits and provide essential administrative support including document control and data entry.

This role plays a critical part in ensuring our products meet the highest standards for food safety, sustainability, and regulatory compliance.

Key Responsibilities

Food Safety & Compliance

• Support implementation and maintenance of HACCP and SFA food safety standards within the warehouse.
• Assist in daily checks and documentation to ensure compliance with food hygiene protocols and regulatory guidelines.
• Maintain and update food safety documentation, records, and SOPs.

Audit & Certification Support

• Prepare documentation and coordinate activities for external and internal audits (e.g., Fairtrade, Rainforest Alliance).
• Support follow‑up actions from audits including corrective/preventive actions and documentation.
• Keep certification records up‑to‑date and accessible.

Administrative Duties

• Perform data entry, maintain logs, and support document control processes.
• Assist with compiling reports, compliance files, and production records.
• Coordinate with production team for timely data collection and audit readiness.

Welfare & Benefits

• Performance Bonus
• Birthday Incentives
• Medical Benefits
• Staff Discount
• Festive Gifting

Requirements

• Familiar with HACCP principles and SFA (Singapore Food Agency) regulatory requirements.
• Experience supporting or participating in various internal and external audits.
• Strong attention to detail and ability to manage compliance documentation.
• Proficient in Microsoft Office Suite (Excel, Word, Outlook).
• Experience in a food manufacturing environment would be a plus.