QA Supervisor

REVUP PROSERVICES PTE. LTD.; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

A quality management company in Singapore is seeking a QA Supervisor to oversee daily operations, manage a team, and implement quality management systems. The ideal candidate will have a degree in Quality Management or Engineering and at least 3 years of QA experience. Responsibilities include supervising staff, managing quality assurance activities, and ensuring compliance with standards. This role offers a chance to drive process improvements and enhance product quality.

Qualifications

• Diploma or Degree in Quality Management, Engineering or a related field.
• Minimum 3 years of experience in a QA role, with at least 1 year in a supervisory capacity.
• Strong knowledge of quality systems and inspection techniques.

Responsibilities

• Supervise QA inspectors and technicians in daily quality operations.
• Provide training and coaching to enhance team competency.
• Implement and maintain quality management systems.
• Manage customer complaints and conduct investigations.
• Manage customer complaints by conducting investigations.

Skills

Quality management systems

Inspection techniques

Root cause analysis

Supervisory skills

Education

Diploma or Degree in Quality Management or Engineering

Job description

Duties:

• Supervise QA inspectors and technicians in daily quality operations, ensuring tasks are planned, assigned, and monitored according to standards.
• Provide training, coaching, and guidance to enhance team competency and support continuous improvement.
• Promote quality awareness and best practices across departments through effective leadership.
• Oversee inspection and testing of raw materials, in-process items, and finished goods to ensure compliance with specifications.
• Ensure proper documentation and record maintenance for all QA activities.
• Conduct internal audits and assist with external quality audits.
• Implement and maintain quality management systems such as ISO, HACCP, or GMP.
• Manage customer complaints professionally by conducting investigations, performing root cause analysis, and executing corrective and preventive actions (CAPA).
• Communicate investigation results and resolutions to customers and management, maintaining a detailed complaint log.
• Collaborate with production, engineering, and R&D teams to resolve quality issues and drive process improvements.
• Identify opportunities to enhance product quality and reduce rework or waste.
• Participate in product trials, validations, and change control processes.
• Prepare and present quality performance reports and metrics to management.
• Maintain and update SOPs and other quality documentation to ensure compliance and operational excellence.

Requirements:

• Diploma or Degree in Quality Management, Engineering or a related field.
• Minimum 3 years of experience in a QA role, with at least 1 year in a supervisory capacity.
• Strong knowledge of quality systems, inspection techniques, and root cause analysis tools.