QA Engineer (Customer Support)

UNI RESOURCES PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading manufacturing company in Singapore seeks a Quality Engineer to manage customer quality issues and enhance product processes. The role demands a degree in relevant engineering fields and experience in the semiconductor industry. Proficiency in statistical software and problem-solving skills are essential. Candidates, including fresh graduates, who are willing to travel and work overtime, are encouraged to apply.

Qualifications

• Relevant experience from the semiconductor industry is a plus.
• Familiarity with IATF16949 requirement is a plus.
• Fresh graduates are welcome to apply.

Responsibilities

• Handle customer quality issues and continuous improvement activities.
• Liaise with process department on quality related issues.
• Carry out process optimization through statistical tools.

Skills

Customer quality management

Statistical analysis

Problem-solving skills

Education

Degree in Chemical/Mechanical Engineering, Chemistry, Materials Science or equivalent

Tools

Statistical software (DOE, JMP)

QC tools (FMEA, SPC, 8D)

Job description

Responsibilities

• Responsible for handling customer quality issues and continuous improvement activities of the Company products and processes.
• Liaise with process department on quality related issues to follow-up on effective corrective/preventive actions.
• Required to carry out activities such as process optimization, benchmarking, etc through various statistical tools and software.
• Handle external body audit in accordance with TS & ISO requirement.

Requirements

• Degree in Chemical/Mechanical Engineering, Chemistry, Materials Science or equivalent.
• Relevant experience from the semiconductor industry in servicing customer in quality related issues is a plus.
• Knowledge of statistical software such as DOE & JMP and QC tools (FMEA, SPC and 8D format report writing) will be an added advantage.
• Statistically inclined with good analytical & problem solving skills.
• Self‑motivated, resourceful, action‑focused and result‑oriented team player.
• Familiar with IATF16949 requirement is a plus.
• Fresh graduates are welcome to apply.
• Willing to travel overseas.
• Willing to work overtime when needed and travel overseas and on short notice (on average 2‑3 x per month).