Public Service Officer @ Jurong [NIGHT SHIFT / Gross up to $2900]

PERSOL; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A public service entity in Singapore seeks a Public Service Officer for night shifts to manage customer inquiries and administrative duties. Candidates should have GCE O Level and 1 year of relevant experience in customer service. Comfort around animals like dogs and cats is essential, along with the ability to wear personal protective equipment. This position contributes to community service and animal care.

Qualifications

• Minimum 1 year of experience in Customer Service in any industry.
• Experience in high volume inquiries and fast-paced environments.
• Comfortable around animals.

Responsibilities

• Handle inquiries and feedback from the public.
• Data entry and report writing.
• Update inspection records and manage customer feedback.

Skills

Customer Service Experience

Animal Handling

Administrative Tasks

Education

GCE O Level

Job description

Public Service Officer @ Jurong [NIGHT SHIFT / Gross up to $2900]

Come join us and our client, a statutory board, as a Public Service Officer. Together, we care for animals, serve the community, and make a difference every day.

Working Hours: Mondays to Saturdays 0400am to 1200pm

Candidate with own transportation is advantageous

Job Duties

• Handle walk-in and call-in inquiries / feedback
• Data entry and compilation of monthly statistics basic report writing
• Collection and collation of information related to poultry imports
• Updating of inspection records and import statistics
• Responding to customer feedback basic administrative duties like checking import documents, monitor home quarantined animals virtually and to contact their owners via phone and video calls
• Perform additional tasks as assigned by supervisors

Job Requirements

• Min. GCE O Level with 1 year of relevant experience in Customer Service in any industry
• Prior relevant experience in pace-pace environment and managing of high volume of enquiries
• Comfortable around animals such as dogs, cats and chickens
• Comfortable in wearing PPEs (such as N95 masks and gloves)

We regret only shortlisted candidates will be notified.

All applications will be treated with the strictest confidence.