Public Relations & Customer Experience Specialist

OUR RECRUITERS LLP; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A recruitment agency in Singapore is seeking a Public Relations Officer/Customer Relations Executive to manage customer interactions, handle requests, and maintain service standards. The ideal candidate will have strong communication skills, experience in customer relations, and proficiency in Microsoft Office. This position requires at least a GCE 'O' level Certificate or equivalent, with a minimum of one year in a similar role. Candidates with additional experience in HIP projects will have an advantage.

Qualifications

• At least one year of customer relations work experience is preferred.
• Must be meticulous, independent, and numerate.

Responsibilities

• Manage arrangements for works carried out within flats.
• Handle requests and feedback through Hotline and video conferencing.
• Update information such as surveys and quotations.

Skills

Effective communication skills

Telecommunication skills

Good interpersonal skills

Proficient in MS Office

Education

GCE 'O' level Certificate or equivalent

Job description

A recruitment agency in Singapore is seeking a Public Relations Officer/Customer Relations Executive to manage customer interactions, handle requests, and maintain service standards. The ideal candidate will have strong communication skills, experience in customer relations, and proficiency in Microsoft Office. This position requires at least a GCE 'O' level Certificate or equivalent, with a minimum of one year in a similar role. Candidates with additional experience in HIP projects will have an advantage.