Property Executive (Clementi)

XIAOHONG PROPERTY MANAGEMENT PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A property management company in Singapore is seeking an Operations Assistant to support the Operations Manager in managing a retail mall's operations. The role involves handling service requests, coordinating maintenance, preparing budgets, and ensuring compliance with regulations. Ideal candidates should possess a diploma in engineering or related fields and have 1-2 years of property management experience. Strong leadership and communication skills, including Mandarin proficiency, are advantageous.

Qualifications

• Minimum 1 to 2 years of relevant experience in property management.
• Exhibit strong initiative, leadership, and interpersonal skills.
• Able to work within tight timelines and systematic in problem-solving.
• Good communication skills.

Responsibilities

• Support Operations Manager in managing retail mall operations.
• Manage service requests and coordinate operation programs.
• Prepare and manage the annual operations budget.
• Conduct regular inspections of common areas.
• Coordinate tenancy fitting-out works and manage contractors.
• Lead technicians and manage vendor services.
• Liaise with authorities on maintenance matters.
• Ensure compliance with statutory requirements.
• Prepare maintenance reports accurately and timely.
• Part of Emergency Response Team and Environmental Health Safety team.

Education

Diploma in Engineering (Mechanical/Electrical) / Real Estate / Facilities / Building / Estate Management

Job description

Roles & Responsibilities

You will support the Operations Manager in managing effective operations and maintenance of our retail mall.

Responsibilities:

• Manage and attend to all feedback and service requests in a timely manner
• Coordinate operation programs and execute maintenance works to ensure the mall operates at optimum level
• Assist Operation Manager in preparation of Operations annual budget, manage and administer all maintenance contracts and supervise expense for the operational needs of the mall
• Conduct regular inspections of all common areas, public walkways, building surrounding facade and following up on outstanding works
• Co‑ordinate Tenancy fitting-out works and manage term contractors' work
• Lead the technicians and manage vendor services to achieve the required professional standards in day‑to‑day operations
• Liaison with government authorities / statutory boards and other divisions on matters relating to management and maintenance of the mall/building
• Ensure all facilities are maintained and managed in full compliance with all statutory requirements
• Preparation of all necessary maintenance reports, incident report accurately and on time
• Part of Company Emergency Response Team (i.e. Site Incident Controller, First Aider, etc)
• Part of Environmental Health Safety (EHS) team for review & approval of permit to work (PTWs), risk assessment, safety checks/audits of the mall
• Any other duties assigned

Requirements:

• Minimum Diploma in Engineering (Mechanical/Electrical) / Real Estate / Facilities / Building / Estate Management
• At least 1 to 2 years of relevant experience in property management
• Exhibit strong initiative, leadership, and interpersonal skills
• Able to work within tight timelines, resourceful and systematic in resolving problems
• Good communication skills
• Ability to communicate with Mandarin‑speaking tenants is advantageous
• Experience in facility management in shopping mall or retail environment will be an added advantage