Project Specialist (Compliance and Enforcement)

Central Provident Fund Board; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A government agency in Singapore is seeking a compliance officer to lead a team dedicated to ensuring employers meet CPF contribution requirements. This role involves managing enforcement activities, collaborating with stakeholders, and utilizing data tools for analysis. The ideal candidate will have experience in project management and enforcement, with skills in data visualization and strong interpersonal abilities. This position offers a flexible hybrid work model and a comprehensive benefits package.

Benefits

Annual leave

Medical and dental benefits

Flexible dress code

Recreational activities

Qualifications

• Experience in operational and project management.
• Prior experience in enforcement or legal operations preferred.
• Ability to manage complex projects effectively.

Responsibilities

• Lead enforcement officers in CPF contributions recovery.
• Develop measures to deter employers from defaulting contributions.
• Collaborate with teams for process improvements.

Skills

Operational and project management

Enforcement and compliance

Data visualisation tools

Analytical skills

Interpersonal skills

Tools

Power BI

UIPath

Generative AI

Job description

What the role is

At #TeamCPF, you’re not just joining a team; you are embracing a culture of excellence, collaboration, and meaningful impact. You will play a pivotal role in empowering over 4 million members to secure their retirement, healthcare, housing needs and better navigate life’s uncertainties.

We thrive on sharp minds and insightful decisions. Your ability to analyse and think critically isn't just valued; it's essential. Every choice you make contributes to our collective success.

Collaboration is our way of life. We believe in the power of effective partnerships and seamless communications across teams. Together, we amplify each other’s strengths and achieve remarkable results.

Our learning never stops. We encourage your inquisitiveness and courage to embrace new challenges head‑on. Your agility, readiness to challenge conventions, embrace of data‑driven strategies, dedication to learning and applying new skills fuels our innovation and progress.

At the core of everything we do lies a genuine desire to make a difference. We serve our community and support each other with compassion, empathy, and unwavering dedication. Every action we take is guided by a deep sense of purpose and a commitment to those we serve.

Join us at #TeamCPF! Together, let's redefine possibilities and leave a legacy that echoes for generations.

What you will be working on

As a member of the Compliance and Enforcement Department (CED), you will play a crucial role in detecting, investigating, and enforcing CPF non‑compliance by employers. Your work will directly impact CPF members, ensuring they receive their rightful contributions for healthcare, housing, and retirement needs.

In this role, you will:

• Lead a team of enforcement officers to oversee the enforcement and recovery of CPF contributions and arrears from defaulters, while managing their daily operational activities.
• Develop and implement measures to deter employers and platform operators from defaulting CPF contributions.
• Manage complex correspondences related to enforcement activities, budget/billing matters and interfaces with internal/external parties.
• Work with cross‑functional teams to review existing processes and implement initiatives for efficient enforcement strategies and process improvements.
• Collaborate with multiple stakeholders and handle project implementation, ensuring timely delivery and meeting requirements.
• Manage and oversee data requests including to perform statistical analyses to support management reporting and operational decision‑making.

What we are looking for

We value the diverse talents and experiences that each individual brings to the table. While mastery of every requirement may not be necessary, familiarity and expertise in some of the following areas will position you for success within this team.

• Experience in operational and project management, with a proven track record of successfully managing complex projects from start to finish, preferred.
• Prior experience in enforcement, compliance, or legal operations will be preferred.
• Proficiency in data visualisation and automation tools such as Power BI, UIPath, and Generative AI would be an advantage.
• Ability to work independently and as part of a team, demonstrating strong interpersonal and organisational skills.
• Possess strong analytical, writing, and communication skills to effectively manage stakeholders.
• Self‑motivated and ready to innovate in a dynamic environment.

The seniority of appointment and actual corporate job title will commensurate with individual work experiences.

Position is on a 1‑year full‑time contract directly under the payroll of CPF Board with an option to renew, contingent upon confirmation and subject to organisational needs. Additionally, there is potential for emplacement into a permanent position.

What you can expect

Being part of #TeamCPF means embarking on a challenging and rewarding career in a progressive workplace that values productivity and growth. Here’s what awaits you:

• Opportunities to engage in a mix of formal and informal training, keeping your skills sharp in our ever‑evolving technological landscape.
• Promotion opportunities based on your capability and on‑the‑job performance.
• A vibrant community of like‑minded and friendly colleagues, where collaboration and creativity thrive.
• A hybrid work model that offers flexibility for remote work, subject to exigencies of service.
• Flexible dress code that empowers you to choose your appropriate outfit for the day.
• A comprehensive rewards package that includes annual leave, pro‑family leave, medical and dental benefits, and access to recreational activities.