Project Manager – Wealth Management Digitalization & Operations Transformation

KGI SECURITIES (SINGAPORE) PTE. LTD.; Singapore; On-site; SGD 80,000 - 120,000; Full time

Job summary

A financial services firm in Singapore seeks a Project Manager to lead the digital transformation in Wealth Management. The ideal candidate has extensive experience in Middle Office and Operations, with a strong compliance mindset. You will redesign client processes to enhance efficiency and ensure regulatory compliance. This is a high-impact role suitable for a strategic leader in the industry.

Qualifications

• 8+ years of experience in Wealth Management, with strong background in Middle Office or Operations Transformation.
• Proven experience managing or transforming Client Data Capture, Trade Flow, and Suitability processes.
• Exceptional project management and stakeholder management skills.

Responsibilities

• Lead the transformation of Client Data Capture, Trade Flow, and Suitability & Product Governance.
• Develop the business case and roadmap for the workstream.
• Ensure regulatory compliance in new digital processes.

Skills

Wealth Management

Middle Office

Operations

Project Management

Compliance

Education

Bachelor's or Master's degree in Finance, Business, or related field

Tools

CRM

KYC platforms

Order Management Systems

Job description

We are looking for a dynamic and entrepreneurial Project Manager with deep expertise in Wealth Management Middle Office, Operations, and a strong Compliance/Controls mindset. This is a high-impact opportunity for a pragmatic visionary to architect and execute the digital future of our wealth management business.

You will be responsible for leading a critical workstream focused on the end-to-end digital transformation of our core client-facing processes. Specifically, you will own the redesign and rationalization of Client Data Capture, Trade Flow, and Suitability & Product Governance. Your primary goal is to design and implement a streamlined, scalable, and control-rich operating model that ensures regulatory compliance, mitigates risk, and enables superior service delivery.

Key Responsibilities

• Core Workstream Leadership: Lead the transformation of three critical pillars: Client Data Capture (KYC/Onboarding), Trade Flow (Order Management & Execution), and Suitability & Product Governance.
• Develop the business case, project charter, and roadmap for this specific workstream, securing buy-in from senior stakeholders across Business, Operations, Compliance, and Technology.
• Rationalize and re-engineer these processes with a sharp focus on designing and implementing Straight-Through Processing (STP) to enhance efficiency, accuracy, and client experience.
• Champion a client-centric and control-focused mindset throughout the transformation, ensuring regulatory requirements are embedded by design.

Regulatory & Controls Expertise

• Apply deep knowledge of wealth management regulations to ensure the new digital processes are fully compliant.
• Embed a robust control framework into the digital client journey, from initial onboarding through to trade execution and ongoing suitability assessments.
• Work closely with Compliance, Risk, and Legal teams to validate process designs and implement effective surveillance mechanisms.

Product & Process Rationalization

• Leverage deep knowledge of complex wealth management products, including Structured Notes, Accumulators, and Decumulators, to design a robust and automated operational lifecycle within the trade flow and suitability workstreams.
• Define the automation strategy by distinguishing between processes that are ripe for automation and those requiring expert judgment, particularly in the nuanced areas of suitability and product screening.
• Define key performance indicators (KPIs) and control metrics for the new operating model.

Technology & Vendor Engagement

• Utilize exposure to vendor solutions (e.g., CRM, KYC platforms, Order Management Systems, Suitability tools) to inform the design of a seamless, integrated technology architecture.
• Collaborate with Technology teams and vendors to select and implement solutions that enable STP and data integrity across the client lifecycle.

Candidate Profile: The "Entrepreneurial Journey" Mindset

We are seeking an individual who sees this role as more than a job—it is a platform to build and lead.

• You are a Builder with a Controls Mindset: You are energized by creating robust and compliant processes from the ground up.
• You are a Pragmatic Problem-Solver: You possess a relentless curiosity to understand "why" and a drive to find a better "how," focusing on what delivers the highest value while managing risk.
• You are Outcome-Focused: You are dedicated to delivering tangible business results: reduced operational cost, faster onboarding, robust compliance, and stronger risk controls.
• You are a Leader and Influencer: You can articulate a compelling vision and inspire others to follow you on this transformative journey.

Qualifications & Experience

• Must Have: 8+ years of experience in Wealth Management, with a strong background in Middle Office, Operations, or Operations Transformation. Proven, hands-on experience in managing or transforming Client Data Capture (KYC/Onboarding), Trade Flow, and Suitability processes. Deep, practical understanding of complex wealth management products and their associated risks. A strong compliance and controls mindset is non-negotiable. Exceptional project management and stakeholder management skills.
• Highly Desirable: Strong knowledge of MAS regulations. Familiarity with HKMA and SFC regulations is a significant advantage. Hands-on experience evaluating, selecting, or implementing vendor solutions for wealth management platforms. Experience working in a consulting firm or in an entrepreneurial environment within a large corporation. Bachelor's or Master's degree in Finance, Business, or a related field.