Project Manager – Wealth Management Digitalization & Operations Transformation

KGI SECURITIES (SINGAPORE) PTE. LTD.; Singapore; On-site; SGD 100,000 - 140,000; Full time

Job summary

A financial services company in Singapore is seeking a Project Manager to lead the digital transformation of its wealth management operations. You'll influence key processes and ensure compliance throughout the client journey. Successful candidates will have 8+ years of experience in Wealth Management and a proven ability to manage critical projects. This role is ideal for those with a builder's mindset and a strong focus on controls.

Qualifications

• 8+ years of experience in Wealth Management with a strong background in Middle Office operations.
• Hands-on experience managing or transforming Client Data Capture, Trade Flow, and Suitability processes.
• Exceptional project management and stakeholder management skills.

Responsibilities

• Lead the digital transformation of core client-facing processes.
• Design and implement a streamlined, scalable, and control-rich operating model.
• Develop the business case and project roadmap, securing buy-in from stakeholders.

Skills

Wealth Management

Middle Office

Operations Transformation

Compliance/Controls Mindset

Project Management

Education

Bachelor's or Master's degree in Finance, Business, or related field

Tools

CRM Systems

KYC Platforms

Order Management Systems

Job description

We are looking for a dynamic and entrepreneurial Project Manager with deep expertise in Wealth Management Middle Office, Operations, and a strong Compliance/Controls mindset. This is a high-impact opportunity for a pragmatic visionary to architect and execute the digital future of our wealth management business.

You will be responsible for leading a critical workstream focused on the end-to-end digital transformation of our core client-facing processes. Specifically, you will own the redesign and rationalization of Client Data Capture, Trade Flow, and Suitability & Product Governance. Your primary goal is to design and implement a streamlined, scalable, and control-rich operating model that ensures regulatory compliance, mitigates risk, and enables superior service delivery.

Key Responsibilities

• Core Workstream Leadership: Lead the transformation of three critical pillars: Client Data Capture (KYC/Onboarding), Trade Flow (Order Management & Execution), and Suitability & Product Governance.
• Develop the business case, project charter, and roadmap for this specific workstream, securing buy-in from senior stakeholders across Business, Operations, Compliance, and Technology.
• Rationalize and re-engineer these processes with a sharp focus on designing and implementing Straight-Through Processing (STP) to enhance efficiency, accuracy, and client experience.
• Champion a client-centric and control-focused mindset throughout the transformation, ensuring regulatory requirements are embedded by design.

Regulatory & Controls Expertise

• Apply deep knowledge of wealth management regulations to ensure the new digital processes are fully compliant.
• Embed a robust control framework into the digital client journey, from initial onboarding through to trade execution and ongoing suitability assessments.
• Work closely with Compliance, Risk, and Legal teams to validate process designs and implement effective surveillance mechanisms.

Product & Process Rationalization

• Leverage deep knowledge of complex wealth management products, including Structured Notes, Accumulators, and Decumulators, to design a robust and automated operational lifecycle within the trade flow and suitability workstreams.
• Define the automation strategy by distinguishing between processes that are ripe for automation and those requiring expert judgment, particularly in the nuanced areas of suitability and product screening.
• Define key performance indicators (KPIs) and control metrics for the new operating model.

Technology & Vendor Engagement

• Utilize exposure to vendor solutions (e.g., CRM, KYC platforms, Order Management Systems, Suitability tools) to inform the design of a seamless, integrated technology architecture.
• Collaborate with Technology teams and vendors to select and implement solutions that enable STP and data integrity across the client lifecycle.

Candidate Profile: The "Entrepreneurial Journey" Mindset

We are seeking an individual who sees this role as more than a job—it is a platform to build and lead.

• You are a Builder with a Controls Mindset: You are energized by creating robust and compliant processes from the ground up.
• You are a Pragmatic Problem-Solver: You possess a relentless curiosity to understand "why" and a drive to find a better "how," focusing on what delivers the highest value while managing risk.
• You are Outcome-Focused: You are dedicated to delivering tangible business results: reduced operational cost, faster onboarding, robust compliance, and stronger risk controls.
• You are a Leader and Influencer: You can articulate a compelling vision and inspire others to follow you on this transformative journey.

Qualifications & Experience

• Must Have: 8+ years of experience in Wealth Management, with a strong background in Middle Office, Operations, or Operations Transformation. Proven, hands-on experience in managing or transforming Client Data Capture (KYC/Onboarding), Trade Flow, and Suitability processes. Deep, practical understanding of complex wealth management products and their associated risks. A strong compliance and controls mindset is non-negotiable. Exceptional project management and stakeholder management skills.
• Highly Desirable: Strong knowledge of MAS regulations. Familiarity with HKMA and SFC regulations is a significant advantage. Hands-on experience evaluating, selecting, or implementing vendor solutions for wealth management platforms. Experience working in a consulting firm or in an entrepreneurial environment within a large corporation. Bachelor's or Master's degree in Finance, Business, or a related field.