Project Manager (Digital Transformation)

GETZ GROUP PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A dynamic firm in the F&B sector in Singapore is seeking a Project Manager responsible for the digitalisation of services. The role involves onboarding merchants, managing training, and optimising services in collaboration with teams. Applicants should possess strong interpersonal skills and some F&B experience is a plus. Attractive salary range and benefits including travel incentives and performance bonuses are offered.

Benefits

Travel Incentives

Transport Allowance

Dynamic Work Schedule

Professional Development

Work From Home

Qualifications

• Good interpersonal and communication skills to interact at all levels.
• Projects themselves in a reliable and motivated manner.
• Experience in F&B and customer service is an advantage.

Responsibilities

• Engage stakeholders during project onboarding and align goals.
• Manage training documentation and methodology.
• Conduct meetings with product and marketing teams for optimisation.
• Work effectively with local and regional teams.

Skills

Interpersonal skills

Problem-solving skills

Team player

Tools

POS systems

Job description

You will be a Project Manager responsible for assisting the F&B merchants to digitalise and go live with their services. This involves a systematic approach in configuring the F&B sales, marketing and operations requirements in Singapore.

With an emphasis on effective and streamlined digital deployment, you will coordinate with teams to grow together with our existing customers. The Project Manager should also actively maintain good services support with the merchants together with your team members.

To kick start your fulfilling career with us and to support you in your route to excellence, you will be enrolled in a series of training sessions to ensure you are well-equipped with the necessary knowledge and skills. Continuous support and guidance will be given to hone you to perfection.

As an experienced Project Manager, you can look forward to the prospect of taking on lead and management roles in the company, as well as travel opportunities as we break beyond the borders of Singapore.

Key Responsibilities:

• Project Onboarding:

Ensure business owner(s), project owner(s) and key stakeholder(s) of each project are engaged during the onboarding stage to align project goals. Internalise different F&B profiles and their needs across In store and Online services. Provide critical digital transformation recommendations and time lines to owner(s), acquire merchant information promptly to facilitate other team members to complete their configuration, design and installation work.

• Training Management:

Ensure proper training documents and methodology are used for outlet training and HQ training respectively. Understand the different user types and apply the correct training methods to ensure effective training is achieved.

• Services Optimisation:

Conduct regular meetings with product team and marketing team to understand which services are required for optimisation. Identify, set and review improvement goals on a monthly basis.

• Teamwork and Communication:

Communicate and work effectively with respective teams locally and regionally to achieve the above three processes.

Requirements:

• Must be highly motivated with good interpersonal and communication skills to interact at all levels
• Reliable and good team player who can work independently
• Results-oriented, resourceful with strong problem-solving skills
• Some experience in F&B experience will be an advantage
• Customer service experience in B2B environment and knowledge in IT (i.e. Software/Hardware, POS systems etc) will be an advantage

Job Highlights

• AWS bonus and annual remuneration progression
• Attractive performance bonus and project bonus
• Communication and transportation allowance provided

Salary: $4,000.00 - $6,000.00 per month

Benefits:

• Travel Incentives
• Transport Allowance
• Dynamic Work Schedule
• Professional Development
• Work From Home

Schedule:

• Monday to Friday

Experience:

• Project management: 1 year (Preferred)
• Fresh graduates with good learning ability are welcome to apply