Project Manager - CMS (Channels)

Synapxe; Singapore; On-site; SGD 70,000 - 90,000; Full time

Job summary

A leading HealthTech company in Singapore is seeking a skilled Project Delivery Manager to oversee project delivery and support activities. The candidate will manage project planning and optimization of operational processes while leading a team. A degree in Computer Science and experience in project and service operations management are essential for this role.

Qualifications

• Successful track record in managing large-scale projects.
• Experience in Service Operations Management.
• Ability to communicate complex issues clearly.

Responsibilities

• Manage project planning and reporting.
• Optimize operational processes while maintaining quality.
• Lead the Service Operations Team.

Skills

Project Management

User Management

Vendor Management

Analytical Skills

Interpersonal Skills

Education

Degree in Computer Science or equivalent

Job description

Position Overview

This position requires exposure and experience to manage Project Delivery & the relevant Support Activities, for the scope under Channels, Document Mgmt, and Forms & Workflow.

Role & Responsibilities

Project Delivery

• Manage project planning, strategy, objectives, policies, and funding

• Conduct detailed domain analysis to derive insights for effective work stream planning

• Build partnerships with stakeholders and manage their expectations

• Serve as a secretariat to communicate project objectives and progress

• Develop strategy frameworks, roadmaps, pricing, and financial projections for funding requests

Service Operations

• Ensure efficient delivery and optimization of operational processes while maintaining quality

• Implement new processes as a subject matter expert in technology/business domain

• Drive the Service Operations Team with strong leadership and management skills

• Manage multiple work streams to deliver IT Support and Operations

• Serve as a Subject Matter Expert to enhance service operations capabilities

• Recommend improvements for efficient and quality service operations

Qualifications

• Degree in Computer Science, Computer Engineering or equivalent

• Successful track record in Project Management, User and Vendor Management and leading large-scale projects

• Successful track record in Service Operations Management

• Strong business process and analytical skills with the ability to assimilate information quickly, while being able to communicate complex requirements and issues clearly and concisely

• Strong relationship building, interpersonal skills and leadership, able to work independently as well as in a team

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