Programmes & Operations Assistant

Singapore History Consultants; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A local consultancy firm in Singapore is seeking an Administrative Support professional to manage tours and liaise with clients. The role involves coordinating with attractions and vendors, and analyzing market data. Ideal candidates possess a diploma in Tourism and strong communication skills. Opportunities for career advancement are offered, with a 5-day work week and a minimum commitment of 2 years.

Benefits

Opportunities for career advancement

Safe working environment

Qualifications

• Work experience in a similar field will be an advantage.
• Responsible and able to work independently with minimum supervision.
• Willing to learn and adapt to new situations.

Responsibilities

• Provide administrative support in the management and operation of tours.
• Liaise with clients to understand enquiries and requirements.
• Respond and liaise with clients independently via email.
• Co-ordinate with attractions and external vendors for tour itineraries.
• Assist senior management in improving tour management processes.

Skills

Good communication skills

Team player

Good working knowledge of MS Word

Good working knowledge of Excel

Good working knowledge of PowerPoint

Good working knowledge of Zoom

Education

GCE 'A' Levels / Diploma in Tourism or related field

Job description

Provide administrative support in the management and operation of tours, regular programming and museum related events

Liaise with clients to understand enquiries and requirements

Respond and liaise with clients independently via email

Co-ordinate with attractions and external vendors in planning of tour itineraries

Work closely with senior management to improve the tour management processes and SOPs

Regular statistical analysis: collect, analyse and summarise market/visitorship data and trends

Undertake other essential administrative duties, providing assistance to other internal departments, e.g. training support, staff welfare, and other necessary essential work

Requirements

Possess at least GCE 'A' Levels / Diploma in Tourism or related field

Work experience in a similar field will be an advantage

Good working knowledge of MS Word, Excel, PowerPoint and Zoom

Good communication skills (spoken & written), a team player and willing to learn

Responsible and able to work independently with minimum supervision

Singaporeans to apply

Nature of Work

5-day work week

Must be willing to work weekends / public holidays if necessary

Able to commit to a minimum period of 2 years

Job Highlights

We provide opportunities for career advancement within the firm

We advocate a safe working environment for all our employees