Programme Executive (Community Engagement)

ANGUSKNIGHT SINGAPORE PTE. LTD.; Singapore; On-site; SGD 25,000 - 35,000; Full time

Job summary

A community outreach organization in Singapore is seeking full-time event staff to support their career guidance programs. The role involves engaging with the public at events to share information about employability services. Applicants should possess strong communication skills, be self-motivated, and have proficiency in MS Office and design tools like Canva. The position also includes various administrative responsibilities. Flexibility to work during weekends and events is essential.

Qualifications

• Passionate about helping individuals improve their employability.
• Excellent communication skills, both written and verbal.
• Strong initiative and self-motivation to assist young adults.

Responsibilities

• Support day-to-day operations of community outreach programs.
• Engage with the public at events to share information.
• Assist administrative duties including event registration and feedback collection.

Skills

Communication skills

Self-motivation

Proficiency in MS Office

Adaptability

Marketing collateral design

Tools

Canva

Mailchimp

SurveyMonkey

Microsoft/Google Forms

Job description

About the Role

This role reports to the Community Engagement Manager / Line Supervisor to supports AKG's Community Outreach programs. He / she will be responsible for supporting day-to-day operations of AKG Career Matching Programme (CMP) and Polaris by AKG – Career Guidance Programme.

We are seeking full-time event staff with outgoing and confident personalities. You will be deployed to on-site events to engage with the public, share information about AKG's employability services, and assist with the onboarding process.

Key Responsibilities

Outreach Engagement & Events Operations

• Service Promotion: Demonstrate the unique selling points of AKG's employability services and how they can benefit prospective clients.

• Driving Attachments and Sign-Ups: To generate active enquiry leads, sign-ups and attachments as per given KPIs

• Event Support: Assist with event setup through to teardown. Effectively manage engagement activities, including ushering, actively soliciting public participation in organized activities, and performing crowd control duties

• Data Collection and Management: Collection of onboarding documents and ensure timely and accurate data entry into Event Tracking / CRS systems

• Administrative & Marketing Support: Support for day-to-day administrative duties such as management of vendors and processing of invoices, customer satisfaction surveys, event registration form and basic marketing activities.

• Additional Responsibilities: Undertake any other tasks (e.g., Covering Ops Admin, Supporting New Pilots) as delegated by Line Supervisor

Requirements

Qualifications, Skills and Knowledge and Ability

• 5-days work week, with inclusive on of the weekends, possibly to start work at retail/ events/ roadshow working hours.

• Passionate about helping individuals improve their employability and find jobs.

• Strong initiative, self-motivation, and focus on helping young adults achieve career success.

• Excellent written and verbal communication skills.

• Resilient and adaptable, capable of working independently and collaboratively.

• Proficiency in MS Office tools.

• Proficiency in Canva, Mailchimp, SurveyMonkey, Microsoft/Google Forms (experience in marketing collateral design and / or content creation a plus)

Administration & Quality

• Adhere to AKG, Project and local Government guidelines, policies and procedures at all times

• Adhere to Event Engagement objectives and meet quality standards

• Ensure documentation on all systems are updated in a timely and accurate manner

• Provide accurate and timely reporting on all relevant activities

• Maintain strict confidentiality of client information in accordance to PDPA requirements