Programme Advisor

YOULE MANDARIN EDUCATION CENTRE (FRM) PTE. LTD.; Singapore; On-site; SGD 33,000 - 61,000; Full time

Benefits offered by this job

Attractive Salary

Career growth opportunities

Training provided

Staff incentive

Annual leave and holidays

Performance bonus

Medical and dental benefits

Long service award

Staff discount on school fees

Job summary

YOULE Mandarin Education Centre (FRM) PTE. LTD. is seeking a customer-focused coordinator to handle inquiries, maintain relationships with families, and coordinate teachers’ and students’ attendance records. You will also plan class schedules for the centre and actively drive recruitment and enrolment.

This role involves generating daily operational statistics and assisting in all routine administrative tasks to support daily centre operations, with weekend work as required.

Qualifications

• Ability to handle customer inquiries and convert leads into enrolment.
• Bilingual in Mandarin and English to liaise with Mandarin-speaking associates.
• Able to work on weekends.
• Marketing competency is required.
• Prior teaching or preschool centre experience is preferred.
• Bookkeeping knowledge will be a plus.

Responsibilities

• Handle customers' inquiries and turn leads into actual sales and student enrolment.
• Maintain relationships with existing customers and coordinate teachers' and students' attendance records.
• Actively drive student recruitment and enrolment and organise class schedules for the centre.
• Assist in generating daily centre operation statistics reports (enrolment, attendance, inquiries).
• Assist in all routine admin tasks for daily operations.

Skills

Marketing

Customer service

Bilingual Mandarin/English

Team player

Multi-tasking

Sales mindset

Administrative

Job description

Youle Mandarin is a young and dynamic Pre-School and Primary School Mandarin Enrichment School. We specialize in Mandarin programmes for children ages 1 to 12.

Be at the forefront in handling customers' inquiries, maintaining relationships with existing customers, and coordinating teachers' and students' attendance records.

Have to actively drive student recruitment and enrolment of students as well as organize and plan the class schedules for the centre.

Assist in generating daily customer inquiries, student enrolment, class attendance and other relevant centre operational statistics reports.

Assist in all other routine admin work required in the centre daily operations.

Candidate Requirements 教师需求

• Ability to handle customers' inquiries and turn customer leads into actual sales and student enrolment is a must.
• Effectively bilingual in Mandarin and English (to liaise with Mandarin speaking associates).
• Able to work both weekends.
• Motivated team player with a pleasant personality, positive working attitude, and determination to learn, achieve and excel.
• A self-starter who has energy and passion is key to success in the role.
• Able to multi-task and work in a fast-paced and dynamic environment.
• Marketing competency is required.
• Prior teaching experience and working experience in preschool enrichment centre will be looked upon favourably.
• Bookkeeping knowledge will be a plus point.
• Candidates with relevant experience could be considered for a Centre Manager role.

What We Offer 待遇福利：

• Attractive Salary
• Numerous career growth opportunities
• Comprehensive and structured training provided
• Staff incentive
• Not required to work on public holidays, and one year 4 weeks fixed annual leave
• Performance Bonus
• Medical and dental benefits
• Long service award
• School fee discount for staff children