PROGRAMME ADMINISTRATION SPECIALIST

WORKFORCE ADVANCEMENT FEDERATION LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A workforce development organization in Singapore is seeking a detail-oriented Programme Administration Specialist to manage programme administration and grant processes. The role requires strong communication skills and the ability to engage stakeholders. The ideal candidate has organizational and project management skills, with a commitment to service excellence and continuous improvement.

Qualifications

• Strong organisational and project management skills with keen attention to detail.
• Excellent communication and interpersonal skills to manage diverse stakeholders.
• Ability to work independently while contributing effectively in a team environment.

Responsibilities

• Coordinate and administer programmes in collaboration with internal teams and partners.
• Manage the end-to-end application process, ensuring compliance with requirements.
• Administer grant-related processes including claims review and employer enquiries.
• Provide administrative and operational support for projects and events.

Skills

Programme Management

Grant Administration

Project Management

Analytical skills

Communication skills

Job description

Overview

The Programme Administration Specialist plays a pivotal role in managing programme administration and grant processes to ensure the effective delivery of workforce and business-related initiatives. This role requires a detail-oriented and resourceful individual with strong communication skills and the ability to engage stakeholders across multiple levels.

The successful candidate will demonstrate initiative, problem-solving ability, and a commitment to service excellence, while contributing to the organisation’s mission of supporting industry and workforce development.

Responsibilities

1. Programme Management

• Coordinate and administer programmes in collaboration with internal teams, external partners, and government agencies.
• Manage the end-to-end application process, ensuring compliance with eligibility and funding requirements.
• Monitor and consolidate programme documentation, reports, and submissions to ensure timely and accurate delivery.

2. Grant Administration

• Administer grant-related processes including claims review, salary support verification, and employer enquiries.
• Oversee disbursement activities, liaising with the Finance department and ensuring proper governance and reporting.
• Maintain accurate records, track claims and assessments, and prepare documentation for management review.
• Contribute to the continuous improvement of processes and Standard Operating Procedures (SOPs) to enhance efficiency and service quality.

3. Project and Ad-hoc Support

• Provide administrative and operational support for projects, events, and outreach initiatives.
• Assist in the planning and coordination of logistics, registration, manpower, and other event requirements.
• Undertake assignments as directed by senior management to support organisational goals.

Desired Competencies & Attributes

• Strong organisational and project management skills with keen attention to detail.
• Excellent communication and interpersonal skills to manage diverse stakeholders.
• Analytical and problem-solving abilities with a proactive approach to challenges.
• Ability to work independently while contributing effectively in a team environment.
• Commitment to service excellence and continuous process improvement.