Program Manager (Client Services)

Adobe; Singapore; Hybrid; SGD 80,000 - 120,000; Full time

Job summary

A global digital media company in Singapore is seeking an experienced project manager to lead large service engagements implementing Adobe Experience Cloud solutions. The ideal candidate has over 10 years of project management experience, ideally in content management or digital marketing. Responsibilities include managing cross-functional teams, scoping projects, and ensuring quality standards are met. Strong communication and strategic problem-solving abilities are essential, along with a bachelor's degree in a relevant field. This position requires regular travel within South Asia.

Benefits

Health insurance

Wellness fund

Parental leave

Employee Stock Purchase Program

Qualifications

• 10+ years of experience as a project manager, delivering large enterprise-based solutions.
• Professional project management qualification, such as PRINCE2 or PMI.
• Experience in delivering projects using agile methodologies like SCRUM.
• Ability to manage large single projects or multiple smaller projects concurrently.

Responsibilities

• Manage cross-functional teams to deliver Adobe projects.
• Lead business consulting efforts to scope projects and define key business drivers.
• Plan, monitor, and report on project execution.
• Manage project risks, issues, actions, and decisions.

Skills

Project management

Agile methodologies

Attention to detail

Communication skills

Strategic problem-solving

Education

Bachelor's degree in Computer Science or related field

Tools

JIRA

Trello

Microsoft Project

Excel

Job description

Our Company

Changing the world through digital experiences is what Adobe's all about. We give everyone from emerging artists to global brands everything they need to design and deliver exceptional digital experiences! We're passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.

We're on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!

Creativity for All

Adobe is a place where exceptional people work don't just take our word for it, our employees have recently voted us on the Great Place to Work list for the 10th consecutive year!

We're proud to offer market leading employee benefits designed to suit your lifestyle. Some of the great benefits include health insurance, global days off, wellness fund, market-leading parental leave, access to our Employee Stock Purchase Program and programs designed to help continue to build your career.

We also proudly empower our employees to get involved with corporate social responsibility and offer a broad range of opportunities to make a bigger impact through philanthropy, employee, and community engagement.

We know that people are the differentiator in our business, and that's why we want to meet you.

The Opportunity

Lead large services engagements to implement Adobe Experience Cloud solutions and maximise customers ROI in Adobe solutions.

What You'll Do

• Manage cross-functional teams in delivering Adobe projects from inception to completion, providing direction and prioritization to meet customer needs.
• Ensure the effective use of Adobe Consulting Methodology processes and procedures.
• Lead business consulting efforts to scope projects, identify, gather, and analyze requirements, and define key business drivers for effective solutions.
• Coordinate the project estimation process.
• Plan, monitor, and report on project execution.
• Manage project risks, issues, actions, and decisions.
• Handle project resourcing and commercials, including forecasting, time management, invoicing, and project P/L.
• Complete project communication plans for clients and partners, as well as internally within Adobe.
• Ensure projects meet quality standards.
• Actively participate in PMO practice development.
• Achieve a billable utilization goal.

What you need to succeed

• Bachelor's degree, preferably in Computer Science or a related field.
• 10+ years of experience as a project manager, delivering large enterprise-based Content Management or Digital Marketing solutions.
• Outstanding attention to detail.
• Ability to manage large single projects or multiple smaller projects concurrently.
• Professional project management qualification, such as PRINCE2, PMI or equivalent experience.
• Experience in delivering projects using agile methodologies like SCRUM.
• Proficiency in project delivery tools such as JIRA, Trello, etc.
• Skilled in using Microsoft Project and Excel for project management.
• Strong verbal, written, and presentation communication skills at all organizational levels.
• Strategic problem solver, capable of aligning day-to-day details with broader business objectives.
• Proven ability to facilitate executive-level discussions.
• Experience leading virtual internal teams to deliver findings and recommendations at an executive level.
• Willingness to travel regularly within South Asia.

Adobe for All

Adobe strives to create an environment where our employees can do their best work and drive their career growth and development based on their personal goals. From fair-pay practices to Employee Networks and programs designed to make everyone feel included, we're committed to fostering a diverse and inclusive workplace for all.

Take the plunge and jump in

Liking what you have read and keen to jump in? Thinking you might not have all the skills we are looking for? Just take the plunge and apply – we know that by bringing together a diverse group of people, we become so much better together. We'd love to see where we can help drive Creativity for All together!

Adobe Australia acknowledges Traditional Custodians of Country throughout Australia and recognises the continuing connection to lands, waters and communities. We pay our respect to Aboriginal and Torres Strait Islander cultures; and to Elders past, present and emerging.

Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Learn more.

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