Program Director, WB Engineering

Kulicke & Soffa Pte Ltd; Singapore; On-site; SGD 80,000 - 110,000; Full time

Job summary

A leading semiconductor solutions company in Singapore seeks a Program Manager to lead cost reduction initiatives and manage customer issues. The ideal candidate should possess an advanced degree in business administration or related field, extensive experience in program management, and strong leadership skills. Responsibilities include overseeing multiple projects, ensuring alignment with organizational goals, and monitoring performance outcomes. Join a dynamic team aiming for efficiency and enhanced customer satisfaction.

Qualifications

• Extensive experience in program management, particularly in cost reduction and customer service.
• Proven track record of successful project implementation and management.
• Strong leadership and team management skills.

Responsibilities

• Develop and implement strategies for cost reduction and efficiency improvement.
• Oversee and manage multiple cost reduction projects simultaneously.
• Identify and resolve customer issues promptly and effectively.

Skills

Program management

Cost reduction

Customer service

Leadership

Problem-solving

Communication

Budget management

Education

Advanced degree in business administration or related field

Tools

Project management software

Job description

Lead our cost reduction initiatives and manage customer issue resolution. The ideal candidate will have a strong background in program management, with a focus on driving efficiency and enhancing customer satisfaction.

• Develop and implement strategies for cost reduction and efficiency improvement.
• Oversee and manage multiple cost reduction projects simultaneously.
• Identify and resolve customer issues promptly and effectively.
• Coordinate with cross‑functional teams to ensure project alignment with organizational goals.
• Monitor project performance and outcomes, ensuring they meet set objectives.
• Prepare and manage project budgets, ensuring cost‑effectiveness.
• Provide leadership and direction to project managers and teams.
• Conduct risk assessments and implement mitigation strategies.
• Facilitate communication and collaboration among team members and stakeholders.
• Prepare and present project reports to senior management.
• Ensure compliance with industry regulations and standards.

Develop and maintain project policies and procedures.

• Advanced degree in business administration, project management, or a related field.
• Extensive experience in program management, particularly in cost reduction and customer service.
• Proven track record of successful project implementation and management.
• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Experience in budget management and financial analysis.
• Proficiency in project management software and tools.
• Strong problem‑solving and decision‑making skills.
• Ability to handle multiple projects simultaneously.
• Commitment to continuous improvement and innovation.
• Familiarity with industry‑specific regulations and standards.

Company Overview

Founded in 1951, Kulicke and Soffa Industries, Inc. (NASDAQ: KLIC) specialize in developing cutting‑edge semiconductor and electronics assembly solutions enabling a smarter and more sustainable future. Ever‑growing range of products and services supports growth and facilitates technology transitions across large‑scale markets.

Please refer to the website for more details:www.kns.com.

Equal Opportunity

Kulicke & Soffa recruits on the basis of merit (such as skills, experience or ability to perform the job), regardless of age, race, gender, religion, marital status and family responsibilities, or disability.