Program Delivery Lead (People Manager)

PALO IT; Singapore; Hybrid; SGD 80,000 - 120,000; Full time

Job summary

A global technology consultancy in Singapore seeks a Delivery Leader to manage complex projects and foster client relationships. The role requires proven delivery leadership experience, strong stakeholder management skills, and expertise in agile methodologies. The company offers flexible working arrangements and a stimulating environment for career growth, along with unique R&D opportunities.

Benefits

Stimulating working environments

Unique career path

International mobility

Qualifications

• Proven track record in delivery leadership roles within technology consultancy environments.
• Experienced in collaborating with software engineers, product designers, and business analysts.
• Relevant delivery or agile certifications highly regarded.

Responsibilities

• Lead the successful delivery of multiple complex projects.
• Champion AI-enhanced delivery approach to boost team productivity.
• Serve as a trusted advisor to clients, ensuring alignment between delivery and business goals.

Skills

Project management

Agile methodologies

Stakeholder management

People management

AI technology implementation

Education

Tertiary qualification or equivalent professional experience

Tools

Delivery methodologies

Job description

Overview

PALO IT is a global technology consultancy that crafts tech as a force for good. We design, develop and scale digital and sustainable products and services to unlock value across the triple bottom line: people, planet, profit. We do the right thing, and we do it right. We\'re proud to be a World Economic Forum New Champion, and a B Corp-certified company.

• We are small enough to care locally, big enough to deliver globally (5 continents, 18 offices, +500 experts from +50 nationalities)
• We are robust and resilient (100% independent and 0 debt)
• We are entrepreneurs and passionate experts: We invest in what we genuinely believe and work as a collective intelligence
• We are positive, courageous, caring, doers and committed to excellence

Your Role

• Lead the successful delivery of multiple complex projects for various clients, fostering strong stakeholder relationships and promoting account growth
• Champion PALO IT\'s Gen-e2 AI-enhanced delivery approach to boost team productivity and efficiency while building high-performing teams
• Serve as a trusted advisor to clients, adeptly managing complex stakeholder environments and ensuring smooth alignment between technical delivery and business goals
• Contribute to business growth through pre-sales activities, providing delivery expertise, effort estimation, and SOW development
• Partner with cross-functional teams at all levels to establish delivery strategies, manage project risks, and maintain consistent agile practices
• Drive continuous improvement by analysing metrics, optimising processes, and cultivating long-term client partnerships
• Provide people management to consultants and delivery team members, supporting their career growth, performance development, and overall well-being
• Report directly to the country Managing Director on portfolio health, delivery performance, and strategic initiatives

Who You Are

• An experienced delivery professional with a strong record of managing multiple projects and diverse client relationships
• A confident leader who fosters collaboration, boosts team performance, and empowers teams to experiment and innovate
• Experienced people manager, with a track record of coaching, mentoring, and supporting Delivery Leads in the team in their professional growth
• Adept at handling complex stakeholder interactions, balancing various priorities, and ensuring high client satisfaction
• Skilled in agile methodologies with the ability to customise practices based on project size and team needs
• An independent professional who maintains clear communication while appropriately escalating issues
• Enthusiastic about using AI and new technologies to improve delivery processes and team efficiency
• Knowledgeable about Singapore regulations and client governance standards

Qualifications & Experience

• Proven track record in delivery leadership roles within technology consultancy environments
• Demonstrated experience collaborating with software engineers, product designers, business analysts, and product managers
• Relevant delivery or agile certifications highly regarded
• Tertiary qualification or equivalent professional experience

Location & Working Arrangements

• Singapore office location with hybrid working arrangement
• Flexible work options to support client engagement and team collaboration

What We Offer

• Stimulating working environments
• Unique career path
• International mobility
• Internal R&D projects
• Knowledge sharing

PALO IT Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Palo IT SG does not discriminate in employment opportunities or practices on the basis of race, colour, religion, sex, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.