Program Coordinator (NUHS@Home)(4008)

NATIONAL UNIVERSITY HEALTH SYSTEM PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A healthcare institution in Singapore is seeking a passionate Programme Coordinator to join their innovative NUHS@Home team. This dynamic role involves coordination of patient management, interacting with multiple departments, and ensuring top-quality care. Ideal candidates should possess a diploma, be proactive problem-solvers, and communicate well in English and a mother tongue. Experience in a hospital setting is a plus.

Qualifications

• Able to converse in English & mother tongue (Chinese/Malay/Tamil).
• Computer literate and proficient in Microsoft applications.
• Willing to work outside of regular hours.

Responsibilities

• Involve in planning, assessment, and monitoring of the program.
• Coordinate with external vendors for transport and deliveries.
• Manage bed requests with NUH & cross hospital BMU.
• Schedule appointments with various departments.
• Perform patient admissions and discharges on EMR system.
• Conduct financial counselling for patients and families.

Skills

Problem-solving

Team player

Positive work attitude

Computer literacy

Communication in English and mother tongue

Education

Diploma in any discipline

Tools

Microsoft applications

Job description

Join us in our mission to transform the healthcare landscape in Singapore! We - the NUHS@Home team - are a dynamic new home hospital service looking for passionate and innovative administrative staff to co-create with us.

As a Programme Coordinator for NUHS@Home, you will play a vital role in the coordination and management of our patients' We're looking for people with new ideas and a can-do attitude. People who are willing to think outside the box and embrace innovation. People who never give up and are always striving to improve. If you're a proactive problem-solver who is passionate about healthcare and wants to be part of an exciting new home hospital service, we want to hear from you.

Job Responsibilities

• Involve in the planning, assessment, and monitoring of our program to ensure that we are providing the best possible care to our patients;
• Coordinate with external vendors to arrange for transport and courier deliveries;
• Coordinate with NUH & cross hospital BMU to manage bed requests;
• Coordinate with multi departments across NUHS to schedule appointments & other services as requested by the clinicians;
• Perform patient admissions, discharges and transfers on Electronic Medical Record (EMR) system;
• Conduct financial counselling to patient/NOK on the estimated NUHS@Home bills, available subsidies, various payment schemes and mode of payment.
• Assist patient to complete various modes of payment forms. Ensure proper documentation and follow up for all inflight case until patient discharge.

Requirements

• Diploma in any discipline;
• Able to converse in English & mother tongue language (Chinese/Malay/Tamil);
• Computer literate and be proficient in Microsoft applications;
• Be willing to work outside of working hours (E.g. weekends and/or public holidays);
• Able to cope with and work in a fast paced environment;
• Must be a good team player with positive work attitude;
• Prior knowledge/working experience in a hospital setting is an added advantage.