Program Coordinator

HELIUS TECHNOLOGIES PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A technology company in Singapore is looking for a support role to assist Relationship Managers and maintain quality client experiences. Candidates should have a minimum GCE 'O' level and be meticulous team players with strong communication skills. This role ensures the smooth operation of client transactions and addresses internal queries.

Qualifications

• Candidates must have a minimum GCE 'O' level qualification.
• Attention to detail and a meticulous approach are essential.
• Strong teamwork and communication skills are required.

Responsibilities

• Support Relationship Managers and Assistant Relationship Managers in transactions and administrative work.
• File relevant email transactions into the archival system.
• Monitor correspondences and keep a record log based on SOP requirements.
• Act as the go-to person for addressing queries about internal SOP.
• Collect feedback from RMs and ARMs on client experience.

Skills

Meticulous and detail oriented

Good team player

Good communication skills

Good interpersonal skills

Digitally savvy

Education

Minimum GCE ‘O’ level

Job description

Your Key Responsibilities: You will support our Relationship Managers (RM) and Assistant Relationship Managers (ARM) in their day-to-day matters e.g. transactions and other related administrative work, to ensure smooth running of the operations and adherence to quality client experience.

Your tasks will include, but not limited to:

1. Support and file all relevant email transactions into the archival system.
2. Monitor relevant correspondences. Keep a record log based on SOP requirements.
3. Be well verse with the relevant internal SOP, and act as the go-to person to address queries adequately.
4. Contribute to quality client experience. Collect regular feedback from RMs and ARMs on journey experience and areas of improvement.

Requirements

1. Minimum GCE ‘O’ level
2. Meticulous and detail oriented
3. Good team player
4. Good communication and interpersonal skills
5. Digitally savvy