Professional Services Country Lead - SG, MY

Amazon Inc.; Singapore; On-site; SGD 180,000 - 300,000; Full time

Job summary

Amazon Web Services is seeking an experienced Sales Leader to head a ProServe team of Account Executives and Cloud Architects. You will drive strategic technology projects, focusing on hybrid cloud solutions and business outcomes for customers.

You will manage customer relationships, provide sales leadership, and coach teams to meet revenue targets while ensuring high customer satisfaction and operational excellence.

Qualifications

• Experience in technology sales and people leadership with revenue targets.
• Proven ability to coach Account Executives and pre-sales resources.
• Track record building and scaling go-to-market teams in services.

Responsibilities

• Leading and developing a high-performing team of Account Executives and Cloud Architects.
• Developing and supporting execution of sales strategies to meet team targets and drive revenue growth.
• Managing customer relationships to ensure satisfaction and identify opportunities.
• Guiding sellers with AWS knowledge to propose optimal solutions.
• Monitoring KPIs and forecasting to optimize processes and manage risk.

Skills

Technology sales

People leadership

Enterprise sales

P&L ownership

Forecasting & analytics

Education

Bachelor's degree

Tools

CRM systems (e.g., Salesforce)

Job description

Description

The Amazon Web Services Professional Services (ProServe) team is looking for an experienced Sales Leader to lead a team of ProServe Account Executives and Cloud Architects. You'll drive transformative technology projects for clients, focusing on Technology Strategy, distributed architecture, and hybrid cloud operations. This leader is a trusted advisor who collaborates with ProServe sales and delivery teams to ensure sellers are working backwards from our customers and proposing solutions that optimize the delivery of customer business outcomes.

This leader supports customer relationship management while enabling sellers to lead sales activity ensuring customer satisfaction for a defined set of customers and partners. This leader is primarily focused on delivering outcomes through their teams, removing roadblocks, and ensuring teams have the tools and support to achieve their goals.

Your experience gained within the technology sector, will equip you with the ability to translate technical concepts into business value for customers. You will demonstrate proficiency in sales methodologies and CRM systems coupled with strong analytical, problem-solving, and project management abilities. This leader will be measured on the performance of their team/practice against key metrics including but not limited to Revenue, Billable Bookings, team engagement, and customer satisfaction.

The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies, and industries.

Key job responsibilities

• As an experienced Professional Services Sales Leader, you will be responsible for:
• Leading and developing a high-performing team of Account Executives and Cloud Architects
• Developing and supporting execution of sales strategies to meet team targets and drive revenue growth
• Managing customer relationships, ensuring high satisfaction and identifying new opportunities
• Leveraging deep AWS knowledge to guide sellers in proposing optimal solutions
• Monitoring and analyzing key performance indicators, ensuring accurate reporting and forecasting to optimize operational processes and manage risk

About the team

Diverse Experiences

Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Inclusive Team Culture

AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.

Mentorship and Career Growth

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing

Basic Qualifications

• Experience in technology sales and people leadership, leading business development activities and managing sales cycles
• Experience leading enterprise consulting or professional services sales teams with full P&L accountability and revenue target ownership
• Track record of building and scaling go-to-market organizations from the ground up in a services or consulting business environment
• Proven ability to coach and develop Account Executives and pre-sales technical resources to drive solution-led selling motions
• Strong operational rigor in pipeline management, forecasting accuracy, and performance analytics to mitigate risk and optimize sales outcomes

Preferred Qualifications

• Excellent communication, presentation, and negotiation skills
• Ability to build and maintain C-level client relationships
• Experience in AWS technology
• Experience with C-level sales and strategic partnership building
• Experience in cloud and GenAI technology with understanding of competitive landscape
• Demonstrated experience in partner ecosystem management
• Proven ability to maintain high standards while driving operational excellence

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.