Production Support Engineer – Trading Systems

Ashford Benjamin Ltd.; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

A leading investment management firm based in Singapore is seeking a Production Support Engineer to join their dynamic APAC team. The role involves providing hands-on support for trading systems, monitoring production issues, and collaborating with developers and traders. Candidates should have over 3 years of experience in production support, strong scripting skills, and a proactive mindset. This is an excellent opportunity to work with cutting-edge technology in a supportive environment.

Qualifications

• 3+ years of experience in production support, ideally in trading/financial services.
• Strong scripting skills in Python, Bash, or PowerShell.
• Experience with Linux/Windows administration and SQL databases.
• Knowledge of trading systems, market data, or electronic trading infrastructure.
• Proactive mindset, ability to thrive in a fast-paced environment.

Responsibilities

• Provide hands-on support for trading systems, market data, and infrastructure.
• Monitor and troubleshoot production issues across trading tools.
• Perform daily pre-market checks to ensure system stability.
• Automate operational tasks and contribute to tool development.
• Collaborate with developers and traders to resolve issues.

Skills

Production support

Scripting (Python, Bash, PowerShell)

Linux administration

Windows administration

SQL databases

Troubleshooting

Collaboration

Job description

Our client is a globally recognized, top-tier quantitative and systematic investment manager, renowned for its technology and data-driven approach. Operating across all liquid asset classes, they combine cutting‑edge research, technology, and trading expertise to solve the most complex market challenges. They foster a collaborative and innovative culture within a flat structure, deeply valuing intellectual curiosity and work‑life balance.

They are looking for a Production Support Engineer to join their dynamic APAC team.

Key Responsibilities:

• Production Support: Provide hands‑on support for trading systems, market data, and infrastructure.
• Monitoring & Troubleshooting: Monitor and troubleshoot production issues across trading tools and market access platforms.
• System Validation: Perform daily pre‑market checks and ensure system stability.
• Automation: Automate operational tasks and contribute to tool development.
• Collaboration: Collaborate with developers and traders to resolve issues and improve processes.

Required Qualifications:

• Experience: 3+ years of experience in production support, ideally in trading/financial services.
• Scripting Skills: Strong scripting skills (Python, Bash, or PowerShell).
• Technical Stack: Experience with Linux/Windows administration and SQL databases.
• Domain Knowledge: Knowledge of trading systems, market data, or electronic trading infrastructure.
• Mindset: Proactive mindset, ability to thrive in a fast‑paced environment.

Preferred Qualifications:

• Cloud Exposure: Exposure to AWS or other cloud platforms.
• Crypto Familiarity: Familiarity with cryptocurrency markets.

This role combines support and development responsibilities, offering the opportunity to work with cutting‑edge technology in a collaborative, high‑performing team.