Production Planner (Sales Coordinator / Steel / Construction / Transport Provided)

EA RECRUITMENT PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A well-established company in Singapore is looking for a Sales Coordinator to manage client interactions, coordinate production schedules, and enhance customer satisfaction. Candidates should have at least a GCE ‘O’ Level/Nitec qualification and 1-2 years of relevant experience. This role offers a competitive salary of $3200 - $4000 plus bonuses, along with excellent welfare benefits and opportunities for career progression.

Benefits

Variable bonus

Excellent welfare and benefits

Career progression opportunities

Qualifications

• Minimum 1-2 years of relevant experience in sales coordination or administration.

Responsibilities

• Serve as the primary point of contact for clients, handling inquiries.
• Plan and coordinate the production schedule based on incoming orders.
• Build and maintain positive relationships with clients.

Skills

Sales coordination

Customer service skills

Communication skills

Education

GCE ‘O’ Level / Nitec qualification

Job description

Well Established Company

Basic $3200 - $4000 + Variable Bonus

Excellent Welfare and Benefits + Career progression

Working location: Tuas (Company Transport Provided)

Working Days: Monday to Friday

Working Hours: 8.30am to 5.30pm

Job Responsibilities:

Sales Coordination and Administration

• Serve as the primary point of contact for clients, handling inquiries, providing order status updates, and addressing any issues.
• Receive and process all customer purchase orders with a focus on accuracy and timeliness.
• Generate accurate quotations for customers and the sales team.
• Maintain and update customer records and sales data in the company's CRM or database.
• Prepare and organize sales-related documents, including contracts, invoices, and reports.
• Support the sales team with administrative tasks and coordinate sales meetings as needed.

Production Planning and Logistics

• Plan and coordinate the cut-and-bend production schedule based on incoming orders, material availability, and delivery deadlines.
• Liaise with the production team to ensure orders are manufactured and processed according to customer specifications and within the required timeframe.
• Create and manage delivery schedules, coordinating with the logistics department or third-party hauliers for the efficient transport of finished goods.
• Provide timely updates to clients regarding unforeseen delays or changes to delivery schedules.
• Monitor stock levels of raw materials and coordinate with purchasing to ensure uninterrupted production.

Customer Service and Communication

• Build and maintain strong, positive relationships with clients to ensure customer satisfaction and loyalty.
• Address and resolve customer complaints promptly and effectively, directing feedback to the relevant department.
• Act as a professional and reliable representative of the company in all customer interactions.

Job Requirements:

• Possess minimum GCE ‘O’ Level / Nitec qualification or related field with minimum 1-2 years of relevant experience.

Candidates are encouraged to apply for this position with the following information in their resume:

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We are an equal opportunities employer.