Product Specialist Traineeship (1 year contract)

STYL SOLUTIONS PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A dynamic technology company in Singapore is looking for fresh graduates to join their team as trainees. The role involves serving as a subject-matter expert on the Terabite F&B Platform, engaging with customers to understand their business needs, and providing onboarding and support. Ideal candidates should have excellent communication skills, emotional intelligence, and a proactive approach to technology. Opportunities for growth into full-time roles in product management and customer success await motivated individuals.

Benefits

Hands-on experience

Structured training

Opportunities for growth

Potential for full-time placement

Qualifications

• Fresh graduates/students studying for a relevant diploma.
• Excellent communication skills in English.
• High emotional intelligence with diverse customer engagement.
• Strong analytical and problem-solving skills.
• Proactive mindset with a passion for technology.
• Experience with F&B operations or SaaS is an advantage.
• Commitment to the full traineeship year is preferred.

Responsibilities

• Serve as the subject-matter expert on the Terabite F&B Platform.
• Work closely with customers to understand business requirements.
• Conduct customer onboarding and training sessions.
• Deliver timely support and troubleshooting.
• Collaborate with internal teams to improve the platform.
• Build strong relationships with customers.
• Uphold service excellence standards.

Skills

Verbal and written communication skills

Emotional intelligence (EQ)

Analytical skills

Problem-solving skills

Organizational skills

Customer-oriented mindset

Passion for technology

Education

Diploma in Business, Information Systems, Engineering, Computer Science, or related discipline

Job description

Responsibilities

• Serve as the subject‑matter expert on the Terabite F&B Platform and its full suite of features.

• Work closely with customers to understand business requirements and configure the platform to suit each site’s operations.

• Conduct customer onboarding, training sessions, and provide clear documentation and guidance for end users.

• Deliver timely support and troubleshooting, ensuring a high level of customer satisfaction.

• Collaborate with internal development and product teams to communicate customer feedback and drive platform enhancements.

• Build strong, positive relationships with customers, demonstrating empathy, patience, and professionalism.

• Uphold service excellence standards while ensuring continuous improvement in user experience.

Requirements

• Fresh graduates/ students currently studying for Diploma in Business, Information Systems, Engineering, Computer Science, or a related discipline.

• Excellent verbal and written communication skills in English.

• High emotional intelligence (EQ) with the ability to engage diverse customer profiles.

• Strong analytical, problem‑solving, and organizational skills.

• Proactive, customer‑oriented mindset with a passion for technology and digital transformation.

• Experience or familiarity with F&B operations or SaaS platforms is an advantage.

• Able to commit to the full traineeship year period preferred

Why Join Us

• Be part of a dynamic and innovative team driving digital transformation in the F&B sector.

• Gain hands‑on experience in customer engagement, product configuration, and solution delivery.

• Structured training for progressive learning and adaptation.

• Opportunities for growth into product management, customer success, or technical specialist tracks.

• Opportunity to secure a full‑time placement after completion.