Product Specialist Trainee: SaaS & F&B Platform

STYL SOLUTIONS PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A dynamic technology company in Singapore is looking for fresh graduates to join their team as trainees. The role involves serving as a subject-matter expert on the Terabite F&B Platform, engaging with customers to understand their business needs, and providing onboarding and support. Ideal candidates should have excellent communication skills, emotional intelligence, and a proactive approach to technology. Opportunities for growth into full-time roles in product management and customer success await motivated individuals.

Benefits

Hands-on experience

Structured training

Opportunities for growth

Potential for full-time placement

Qualifications

• Fresh graduates/students studying for a relevant diploma.
• Excellent communication skills in English.
• High emotional intelligence with diverse customer engagement.
• Strong analytical and problem-solving skills.
• Proactive mindset with a passion for technology.
• Experience with F&B operations or SaaS is an advantage.
• Commitment to the full traineeship year is preferred.

Responsibilities

• Serve as the subject-matter expert on the Terabite F&B Platform.
• Work closely with customers to understand business requirements.
• Conduct customer onboarding and training sessions.
• Deliver timely support and troubleshooting.
• Collaborate with internal teams to improve the platform.
• Build strong relationships with customers.
• Uphold service excellence standards.

Skills

Verbal and written communication skills

Emotional intelligence (EQ)

Analytical skills

Problem-solving skills

Organizational skills

Customer-oriented mindset

Passion for technology

Education

Diploma in Business, Information Systems, Engineering, Computer Science, or related discipline

Job description

A dynamic technology company in Singapore is looking for fresh graduates to join their team as trainees. The role involves serving as a subject-matter expert on the Terabite F&B Platform, engaging with customers to understand their business needs, and providing onboarding and support. Ideal candidates should have excellent communication skills, emotional intelligence, and a proactive approach to technology. Opportunities for growth into full-time roles in product management and customer success await motivated individuals.