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Product Specialist Trainee: SaaS & F&B Platform

STYL SOLUTIONS PTE. LTD.

Singapore

On-site

SGD 60,000 - 80,000

Full time

Yesterday
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Job summary

A dynamic technology company in Singapore is looking for fresh graduates to join their team as trainees. The role involves serving as a subject-matter expert on the Terabite F&B Platform, engaging with customers to understand their business needs, and providing onboarding and support. Ideal candidates should have excellent communication skills, emotional intelligence, and a proactive approach to technology. Opportunities for growth into full-time roles in product management and customer success await motivated individuals.

Benefits

Hands-on experience
Structured training
Opportunities for growth
Potential for full-time placement

Qualifications

  • Fresh graduates/students studying for a relevant diploma.
  • Excellent communication skills in English.
  • High emotional intelligence with diverse customer engagement.
  • Strong analytical and problem-solving skills.
  • Proactive mindset with a passion for technology.
  • Experience with F&B operations or SaaS is an advantage.
  • Commitment to the full traineeship year is preferred.

Responsibilities

  • Serve as the subject-matter expert on the Terabite F&B Platform.
  • Work closely with customers to understand business requirements.
  • Conduct customer onboarding and training sessions.
  • Deliver timely support and troubleshooting.
  • Collaborate with internal teams to improve the platform.
  • Build strong relationships with customers.
  • Uphold service excellence standards.

Skills

Verbal and written communication skills
Emotional intelligence (EQ)
Analytical skills
Problem-solving skills
Organizational skills
Customer-oriented mindset
Passion for technology

Education

Diploma in Business, Information Systems, Engineering, Computer Science, or related discipline
Job description
A dynamic technology company in Singapore is looking for fresh graduates to join their team as trainees. The role involves serving as a subject-matter expert on the Terabite F&B Platform, engaging with customers to understand their business needs, and providing onboarding and support. Ideal candidates should have excellent communication skills, emotional intelligence, and a proactive approach to technology. Opportunities for growth into full-time roles in product management and customer success await motivated individuals.
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