Product Specialist (Insurance, Perm, Telesales)

RecruitFirst Pte. Ltd; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading recruitment firm in Singapore is seeking a sales-oriented individual to achieve KPIs and drive sales through telemarketing. The ideal candidate should be comfortable with outbound calls and possess relevant insurance certifications. Key responsibilities include identifying cross-selling opportunities, converting leads, and ensuring compliance with quality standards. This role requires strong persuasion skills along with a positive and resilient attitude towards challenges.

Qualifications

• Comfortable with outbound calls and stakeholder interactions.
• Independent, organized, and positive worker.
• Good team player with ability to multitask.

Responsibilities

• Achieve sales target KPIs and operational standards.
• Identify opportunities for cross-selling and up-selling.
• Convert leads to sales through telemarketing activities.

Skills

Persuasion and negotiation skills

Interpersonal skills

Ability to handle rejection

Education

Minimum GCE ‘O’ Level / Diploma

Tools

Relevant insurance certifications (BCP, PGI, HI)

Job description

Location: Raffles Place, Interview in KL!

Working Hours: Mon – Fri: 9am to 6pm

Salary: Up to $3500 per month (with certs & experience)

Job Description

• Achieve sales target KPIs, call quality and operational standards;

• Identify opportunities for cross‑selling and up‑selling;

• Handle and follow up with customer enquiries with confidence;

• Convert leads provided by the bank to sales through telemarketing activities;

• Ensure calls are conducted with full adherence to regulations and in line with Quality Assurance standards;

• Liaise with internal departments on policy fulfillment;

• Takes accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks.

• Highlights any potential concerns /risks and proactively shares best risk management practices.

Requirements

• Minimum GCE ‘O’ Level / Diploma with relevant experience

• Comfortable with outbound calls and stakeholder interactions

• Relevant insurance certifications such as BCP, PGI and HI

• Strong persuasion and negotiation skills

• Patient and resilient to handle rejection and objections

• Independent, organized, and positive worker with excellent interpersonal skills

• Good team player with ability to multitask and meets high service standards;