Product Specialist, Infection Control

GETINGE SOUTH EAST ASIA PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading medical technology company in Singapore is seeking a skilled professional to execute sales and provide training for Infection Control Equipment. The ideal candidate will have a Bachelor's degree in a related field and at least 4-5 years of experience in the industry. Strong communication, interpersonal skills, and the ability to work independently are essential. The role includes engaging with key stakeholders and managing product portfolio to achieve sales targets.

Qualifications

• At least 4-5 years of working experience in a relevant field.
• Prior sales or project management experience in Infection Control Equipment for CSSD will be an advantage.
• Strong team player with proactive and positive attitude.

Responsibilities

• Executing sales activities and conducting application training services.
• Building relationships with key stakeholders and managing product portfolio.
• Promoting and educating customers on Infection Control Consumables.

Skills

Strong problem-solving skills

Excellent communication skills

Interpersonal skills

Ability to work independently

Proficiency in MS Office

Education

Bachelor’s degree in Biomedical Engineering or related field

Tools

AutoCAD

Job description

Roles & Responsibilities

The role is responsible for executing sales activities independently, conducting application training services, building relationship with key stakeholders, managing the assigned product portfolio and achieving / exceeding annual sales quota.

Duties and Responsibilities

• Provide pre- and post-sales product presentation & demonstration that cater to different stakeholders. Develop and execute the user in-service training, user competency test on the proper use and daily inspection of Infection Control equipment & consumables.
• Provide sales and demonstration to the existing accounts and acquire new customers in assigned territory.
• Plan and provide onsite support for equipment & consumables trials in hospitals.
• Promote and educate customers on Infection Control Consumables i.e. indicators, chemicals.
• Provide clinical application troubleshooting of equipment & consumables.
• Gather and provide feedback on customer needs, market trends, competitor activities, and gather insights to develop effective sales strategies.
• Engage different stakeholders (MOHH appointed main con / architect / consultant, Hospital User / Infection Control / FME) from CSSD workflow planning / layout design, equipment throughout / utility calculation, equipment configuration and M&E requirements, consumables consumption, project planning, implementation, operational acceptance test, user acceptance test, handover, and defect liability period (DLP, warranty).
• Manage project sales cycle from sales funnel building to completion of installation with close collaboration from service and project team.
• Promote the use of Infection Control Equipment & Consumables through workshops, congress, forum, roadshows, and other promotional activities.
• Establish & develop rapport with KOL in respective business areas.
• Assist in preparing sales cost sheet, quotation, tender documents and support technical discussions / negotiations.
• Collaborate with different functional teams internally to improve customer experience and satisfaction.
• Keep abreast with the industry trends and regulations affecting CSSD operations and equipment.
• Strictly adhere to company’s ethic & compliance guidelines.

Requirements

• Bachelor’s degree in Biomedical Engineering, Biomedical Sciences or a related field.
• At least 4 -5 years of working experience in relevant field.
• Prior sales or project management experience in Infection Control Equipment for CSSD will be an advantage.
• Strong problem-solving and analytical skills and ability to work independently.
• Excellent in presentation, communication and interpersonal skills.
• Excellent in reading of hospital building construction drawing, as-built drawing in AutoCAD and schematic of medical device / equipment / system will be an advantage.
• Strong team player with proactive and positive attitude.
• Proficiency in MS Office applications (Word, Powerpoint, Excel, Project).