Product Operations Engineer (Digital Products) - #1721

JOBSTER PRIVATE LTD.; Singapore; On-site; SGD 90,000 - 140,000; Full time

Job summary

JOBSTER PRIVATE LTD. in Singapore is seeking a Product Operations professional to support the delivery and continuous improvement of digital products across the Corporate & Platforms domain.

You will work with product managers, engineers, designers and business stakeholders to strengthen planning, delivery, operation and improvement of products throughout their lifecycle. You will help establish operating processes, governance, reporting, and performance tracking, ensuring teams have the

Qualifications

• Relevant experience in Product Operations, Product Management, Project/Programme Management, Business Analysis, Service Management, or related role.
• Strong organisational and coordination skills, with the ability to manage multiple workstreams, priorities, dependencies, risks, and stakeholders.
• Experience working with cross-functional teams comprising product managers, engineers, designers, business users, operations teams, and vendors.
• Ability to establish and improve product operating processes, including planning, prioritisation, issue tracking, governance, reporting.
• Strong analytical and problem-solving skills, with the ability to use data and operational insights to identify issues.
• Ability to track product performance, delivery progress, risks, issues, dependencies, and follow-up actions.
• Strong stakeholder management and communication skills, with the ability to work effectively with technical and non-technical stakeholders.
• End-to-end product lifecycle experience, from discovery through rollout, adoption, operations, and continuous improvement.
• Able to work independently and collaboratively in a dynamic environment, taking ownership of initiatives.
• Experience supporting digital products, platforms, enterprise systems, or shared services would be advantageous.
• Experience working in government, the public sector, or similarly complex organisational environments would be advantageous.
• Comfortable using collaboration, product management, analytics, automation, and AI-assisted tools to improve operational effectiveness.
• Able to identify opportunities to streamline or automate repetitive operational processes and establish scalable ways of working.

Responsibilities

• Support the delivery and continuous improvement of digital products and platforms within the Corporate & Platforms domain.
• Coordinate across stakeholders to strengthen product operations practices and governance.
• Track product performance, delivery progress, risks, issues, and dependencies, and communicate results to stakeholders.
• Help translate operational needs into actionable priorities and drive adoption and optimization across lifecycles.

Skills

Product Operations

Product Management

Project Management

Business Analysis

Service Management

Digital Delivery

Job description

What you will be working on

We are looking for a Product Operations professional to support the delivery and continuous improvement of digital products and platforms within the Corporate & Platforms domain. You will work across product teams to strengthen how digital products are planned, delivered, operated, and improved. This includes establishing effective product operations practices, coordinating across stakeholders, improving delivery processes, supporting governance and reporting, tracking product performance, and helping teams translate operational needs into actionable priorities. Working closely with product managers, engineers, designers, business stakeholders, vendors, and other partners, you will help ensure that product teams have the processes, information, tools, and operational support needed to deliver effectively. You will support products through different stages of their lifecycle, from planning and implementation to rollout, adoption, operations, and continuous improvement. This may include coordinating dependencies and key milestones, monitoring product and operational issues, supporting user adoption, gathering feedback, maintaining product documentation, and identifying opportunities to improve the way teams work. As part of the Corporate & Platforms domain, you may work across different digital products and initiatives based on organisational priorities and evolving user needs.

What we are looking for

• Relevant experience in Product Operations, Product Management, Project/Programme Management, Business Analysis, Service Management, Digital Delivery , or a related role.
• Strong organisational and coordination skills, with the ability to manage multiple workstreams, priorities, dependencies, risks, and stakeholders.
• Experience working with cross-functional teams comprising product managers, engineers, designers, business users, operations teams, and vendors.
• Ability to establish and improve product operating processes, including planning, prioritisation, issue tracking, governance, reporting, documentation, and stakeholder communications.
• Strong analytical and problem-solving skills, with the ability to use data, user feedback, and operational insights to identify issues and improvement opportunities.
• Ability to track product performance, delivery progress, risks, issues, dependencies, and follow-up actions, and communicate these clearly to relevant stakeholders.
• Strong stakeholder management and communication skills, with the ability to work effectively with technical and non-technical stakeholders.
• Comfortable working across the end-to-end product lifecycle , including discovery, delivery, rollout, adoption, operations, and continuous improvement.
• Able to work independently and collaboratively in a dynamic environment, exercising sound judgement and taking ownership of assigned initiatives.
• Experience supporting digital products, platforms, enterprise systems, or shared services would be advantageous.
• Experience working in government, the public sector, or similarly complex organisational environments would be advantageous.
• Comfortable using collaboration, product management, analytics, automation, and AI-assisted tools to improve operational effectiveness and team productivity.
• Able to identify opportunities to streamline or automate repetitive operational processes and establish more scalable ways of working.