Product Manager, Risk Strategy and Operation

TIKTOK PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading global short-video platform in Singapore is seeking an experienced professional to provide risk assessment and develop strategic solutions for various products. The ideal candidate will have a strong background in risk control, excellent interpersonal skills, and a degree in a relevant field. Join a company committed to fostering creativity and innovation within a diverse and inclusive environment.

Qualifications

• At least 3 years of working experience in Internet products, preferably in strategy, risk control or related fields.
• Ability to maintain composure in critical situations and communicate clearly with both internal and external stakeholders.
• Self-driven, curious to learn and willing to accept challenges in a fast-paced environment.

Responsibilities

• Provide risk assessment and risk solution plans for different products and businesses.
• Develop forward-looking risk control strategies through analyzing user behavior and data.
• Cooperate with tech teams to improve risk perception and governance systems.
• Engage with various stakeholders to solve risk problems at scale.
• Conduct investigations into changing trends of networks and deploy risk control mechanisms.

Skills

Interpersonal skills

Communication skills

Risk assessment

Analytical skills

Teamwork

Education

Bachelor degree in Computer Science or related field

Job description

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible. Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day. To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve. Join us.

The Business Risk Integrated Control (BRIC) team is missioned to:

• Protect ByteDance users, including and beyond content consumers, creators, advertisers;
• Secure platform health and community experience authenticity;
• Build infrastructures, platforms and technologies, as well as to collaborate with many cross-functional teams and stakeholders.

The BRIC team works to minimize the damage of inauthentic behaviors on ByteDance platforms (e.g. TikTok, CapCut, Resso, Lark), covering multiple classical and novel community and business risk areas such as account integrity, engagement authenticity, anti spam, API abuse, growth fraud, live streaming security and financial safety (ads or e-commerce), etc.

In this team you'll have a unique opportunity to have first‑hand exposure to the strategy of the company in key security initiatives, especially in building scalable and robust, intelligent and privacy‑safe, secure and product‑friendly systems and solutions. Our challenges are not some regular day‑to‑day technical puzzles -- you'll be part of a team that's developing novel solutions to first‑seen challenges of a non‑stop evolvement of a phenomenal product ecosystem. The work needs to be fast, transferrable, while still down to the ground to making quick and solid differences.

Responsibilities:

1. Provide risk assessment and risk solution plans for different products and businesses, promote the implementation of relevant plans, and ensure the safe development of TikTok, live broadcast, e‑commerce and advertising business;
2. Develop forward‑looking risk control strategies through analyzing user behavior, content, user feedback and other data, drive the improvement and upgrade of product safety mechanism, and be responsible for the effect of risk solution plans;
3. Cooperate with tech, build and improve risk perception, identification, intervention and governance effect measurement system, and design common risk control products and services that can support different businesses;
4. Engage with various business, operation, tech and security/risk stakeholders to solve risk problems at scale;
5. Conduct in-depth investigation into the changing trend of CIB networks in different countries; be able to discern new risk points from the industry and business trends, deploy risk control mechanisms in advance to prevent the occurrence of risks.

Qualifications:

1. Excellent interpersonal and communication skills to influence and reach agreements with others;
2. Ability to maintain composure in critical situations and communicate clearly with both internal and external stakeholders.
3. Bachelor degree or above, major in computer/information security/statistics/mathematics or related is preferred, with technical background is preferred;
4. At least 3 years of working experience in Internet products, preferable in strategy, risk control or related fields;
5. Strong sense of responsibility and teamwork spirit, excellent learning ability, and goal‑oriented.

Preferred Qualification:

• Self‑driven, curious to learn and work independently in a fast‑paced environment and willing to accept challenges and aim for the best
• Minimum 3 - 5 years relevant work experience from a large‑scale internet business

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.