Product Manager

Tookitaki Holding PTE LTD; Singapore; On-site; SGD 80,000 - 120,000; Full time

Job summary

A leading company in AI-powered financial crime prevention is seeking a Product Manager to drive product strategy and execution. This role involves collaborating with cross-functional teams to ensure product-market fit and enhance client satisfaction. The ideal candidate will have extensive experience in product management, particularly in the fintech sector, and fluency in Mandarin and English. Join a dynamic team focused on innovation and excellence in financial compliance solutions.

Benefits

Competitive salary with performance-linked bonuses

Flexible work arrangements

Fast-track career growth opportunities

Qualifications

• Minimum 6 years of experience as a Product Manager.
• Experience in B2B SaaS, RegTech, or compliance technology.

Responsibilities

• Define, prioritize, and deliver product features for AML and fraud prevention.
• Engage with customers across ASEAN and Greater China to gather requirements.

Skills

Analytical

Problem-Solving

Customer-Centric

Cross-Cultural Communication

Education

Bachelor’s or Master’s degree in Business

Bachelor’s or Master’s degree in Engineering

Bachelor’s or Master’s degree in Computer Science

Tools

Jira

Confluence

Figma

Job description

Position Overview

Job Title: Product Manager
Department: Product
Location: Singapore
Reporting To: Head of Product

Tookitaki is seeking a Product Manager with a minimum of 4 years of product management experience and fluency in Mandarin and English to join our dynamic Product team. The Product Manager will play a critical role in driving the evolution of Tookitaki’s AI-powered financial crime prevention platforms—FinCense and the Anti-Financial Crime (AFC) Ecosystem—working closely with cross-functional teams and clients, particularly across the ASEAN and Greater China markets.

This is a high-impact role where you will be responsible for shaping features, gathering and prioritizing customer requirements, ensuring product-market fit, and enabling Tookitaki’s mission to build a trusted financial services ecosystem through real-time fraud detection and AML compliance solutions.

Position Purpose

The Product Manager will drive the definition, development, and delivery of Tookitaki’s next-generation financial crime compliance solutions. This role ensures that client needs, industry trends, and regulatory requirements are accurately translated into product roadmaps and deliverables. As Tookitaki continues its global expansion, especially in Mandarin-speaking regions, this role ensures that customer voices are heard, translated into actionable insights, and incorporated into the product strategy.

Key Responsibilities

1. Product Strategy & Roadmap Execution

• Define, prioritize, and deliver product features aligned with Tookitaki’s vision for AML and fraud prevention.

• Manage the product backlog, roadmaps, and release plans, ensuring timely delivery of product enhancements.

• Work closely with Sales, Customer Success, Engineering, and Data Science teams to ensure successful feature rollouts.

Customer & Market Insights

• Engage directly with customers (banks, fintechs, and regulators) across the ASEAN and Greater China regions to gather requirements, pain points, and feedback.

• Analyze industry trends, compliance regulations, and competitive landscapes to inform product decisions.

Requirements Gathering & Documentation

• Develop clear product requirements documents (PRDs), including user stories, acceptance criteria, and workflows.

• Collaborate with UI/UX designers to create wireframes and prototypes for key product features.

Cross-Functional Collaboration

• Act as the primary liaison between internal teams and customers, ensuring seamless communication and alignment.

• Conduct product demos, user acceptance testing (UAT) sessions, and enablement training for internal and external stakeholders.

Product Launch & Post-Launch Success

• Own the go-to-market readiness for product launches, working with marketing, customer success, and field teams.

• Monitor post-launch performance and adoption metrics to identify areas of improvement and further iteration.

Language and Regional Expertise

• Support regional clients and internal stakeholders by communicating effectively in both Mandarin and English.

• Translate client discussions, feedback, and regulatory nuances into actionable product insights for the development team.

Qualifications and Skills

Education

• Bachelor’s or Master’s degree in Business, Engineering, Computer Science, or a related field.

Experience

• Minimum 6 years of experience as a Product Manager, preferably in B2B SaaS, RegTech, fintech, or compliance technology.

• Prior experience engaging with clients in Asia Pacific markets, especially Mandarin-speaking regions, is a strong plus.

Technical Expertise

• Familiarity with Agile methodologies, Scrum processes, and modern product management tools (e.g., Jira, Confluence, Figma).

• Understanding of financial crime compliance (AML, fraud detection), AI/ML-driven products, or data platforms is a plus.

• Ability to work with technical teams on API design, data pipelines, and cloud-native product architectures.

Language Requirements

• Fluency in Mandarin and English (both verbal and written) is required.

Soft Skills

• Strong analytical and problem-solving skills with an attention to detail.

• Ability to influence without authority and collaborate across departments.

• Customer-obsessed mindset, with a strong focus on delivering value through product excellence.

• Excellent presentation, documentation, and stakeholder management skills.

Key Competencies

1. Customer-Centric Product Thinking: Deep empathy for client challenges and ability to translate into product features.

2. Strategic Roadmapping: Ability to define and prioritize product initiatives aligned with business goals.

3. Cross-Cultural Communication: Comfort in working across languages, cultures, and regions, especially Mandarin-speaking markets.

4. Execution Excellence: Proven track record of delivering products from ideation to launch in a fast-paced environment.

5. Data-Driven Decision Making: Leverages metrics, feedback loops, and market research to guide product choices.

Success Metrics

• On-time delivery of key product features with high adoption rates.

• Client satisfaction improvement in ASEAN and Greater China accounts through localized product enhancements.

• Increase in product usage metrics, retention, and expansion opportunities.

• Seamless coordination across Engineering, Data Science, Sales, and Customer Success teams for product launches.

• Timely gathering and execution of customer feedback loops to inform continuous product improvement.

Benefits

• Competitive salary with performance-linked bonuses.

• Flexible work arrangements and outcome-driven culture.

• Opportunity to work at the forefront of AI and RegTech innovation in financial crime prevention.

• Collaborate with industry-leading clients and partners across Asia and the Middle East.

• Fast-track career growth opportunities within a high-performing, award-winning organization.

• Exposure to global compliance landscapes and cutting-edge AML/Fraud solutions.