Job Summary:
We are seeking a dynamic and experienced Product Manager to join our team in the exciting and fast-paced world of online gaming. As a Product Manager, you will play a crucial role in defining and delivering innovative features and enhancements to our online gaming platform. You will be responsible for translating business goals and user needs into well-defined product requirements, working closely with cross-functional teams to ensure successful product development and delivery.
Responsibilities:
Product Strategy and Vision:
- Develop and maintain a clear product vision aligned with business goals and customer needs.
- Stay informed about industry trends, competitor products, and market demands to drive continuous improvement.
Product Roadmap:
- Collaborate with development teams on the product roadmap and prioritize features and enhancements based on business value and user impact.
- Ensure alignment of the product roadmap with overall business objectives through collaboration with stakeholders.
- Monitor project progress, track activities, resolve problems, publish progress reports, provide training, and recommend actions.
Requirements Gathering and Documentation:
- Elicit, document, and prioritize detailed product requirements, ensuring a clear understanding of stakeholder expectations.
- Work closely with UX/UI designers to create wireframes and prototypes that effectively communicate product functionality.
- Develop and contribute to documentation and materials needed for business reviews or new initiatives.
Cross-Functional Collaboration:
- Collaborate with development, marketing, customer support, risk management, payments, 3rd party service providers, and other cross-functional teams to drive products and features from concept to launch, ensure successful product delivery.
- Serve as a liaison between business stakeholders and development teams, facilitating communication and understanding.
- Take complete ownership of assigned duties and drive them to completion with minimal management oversight.
- Provide leadership in directing other team members in the completion of support initiatives and user requests.
Quality Assurance:
- Work closely with QA teams to define acceptance criteria and ensure delivered features meet the specified requirements and quality standards.
Data-Driven Decision Making:
- Utilize data analytics and user feedback to make informed decisions and continuously optimize the product for performance and user satisfaction.
Compliance and Regulatory Adherence:
- Stay informed about and ensure adherence to regulatory requirements and industry standards related to online gaming.
Requirements:
- Proven experience as a Product Manager or similar role in the online gaming industry.
- Extensive experience in reporting, data visualization, data mining, data integration, and ad hoc analysis.
- Strong understanding of online gaming platforms, games, and player behavior.
- Excellent written and verbal communication and collaboration skills.
- Experience working in an agile development environment.
- Analytical mindset with a focus on data-driven decision-making.
- Familiarity with regulatory and compliance requirements in the online gaming sector.
- Multilingual proficiency (English and Mandarin) would be a big plus.
- Strong knowledge of event, incident, problem, and Change Management process dynamics, escalation procedures, and data configurations.
- Background in Computer science or a related major.
- Familiar with DevOps methodology is a plus