Process Support Engineer (Diffusion)

Applied Materials South East Asia; Singapore; On-site; SGD 60,000 - 100,000; Full time

Job summary

Applied Materials South East Asia in Singapore is seeking a Process Support Engineer to guide products through their lifecycle, providing high-visibility customer support through on-site installations, system diagnoses, and service and repair of complex equipment. You will be based at customer sites daily, partnering with customers to resolve issues and optimize tool performance.

You will collaborate with R&D and operations to develop leading-edge processes, design experiments, perform DOEs,

Qualifications

• Bachelor’s degree in chemistry/ physics, materials engineering, electrical engineering, optoelectronics or related field.
• A few years of semiconductor process or equipment experience, preferably RTP/Diffusion.
• Strong interpersonal and communication skills to explain complex information and collaborate with stakeholders.

Responsibilities

• Provide high-visibility customer support through on-site installations, system diagnoses, and the service and repair of complex systems and equipment
• Work with customers to develop leading-edge processes used to manufacture advanced semiconductor chips
• Create DOE experiments, analyze data with statistics, and summarize findings in reports
• Troubleshoot complex problems and perform root-cause analyses for process engineering issues
• Communicate with internal stakeholders and customers to build relationships and trust
• Lead small projects with manageable risks and resources as needed

Skills

Interpersonal skills

Education

Bachelor’s degree in chemistry/ physics, materials engineering, electrical engineering, optoelectronics or related field

Job description

Who We Are

Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips – the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world – like AI and IoT. If you want to push the boundaries of materials science and engineering to create next generation technology, join us to deliver material innovation that changes the world.

Who We Are

Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips – the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world – like AI and IoT. If you want to push the boundaries of materials science and engineering to create next generation technology, join us to deliver material innovation that changes the world.

What We Offer

Location:

Singapore,SGP

You’ll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible—while learning every day in a supportive leading global company. Visit our Careers website to learn more.

At Applied Materials, we care about the health and wellbeing of our employees. We’re committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits.

As a Process Support Engineer (PSE), you'll play a critical role in guiding products through their entire lifecycle, from initial concept to final qualification. You will provide high-visibility customer support through on-site installations, system diagnoses, and the service and repair of complex systems and equipment. PSEs work closely with customers and R&D teams to develop leading-edge processes used to manufacture advanced semiconductor chips, and create hypothesis experiments and design of experiments (DOEs). You'll analyze data with statistics and compile reports with high-level conclusions on technically challenging process engineering experiments. Additionally, you will troubleshoot complex problems, perform root-cause analyses, and resolve difficult process engineering and customer product issues. Process Support Engineers work across technologies such as: Chemical Vapor Deposition, Atomic Layer Deposition, Plasma Reactive Ion Etch, Physical Vapor Deposition, Anneal and Implant.

A Process Support Engineer at Applied Materials helps ensure stable, high-quality semiconductor processes by supporting tool performance, troubleshooting issues, and optimizing process conditions. You will be based at customer's site daily and works closely with customer and internal teams to resolve problems quickly, analyze process data, and improve tool uptime and yield in a fast-paced cleanroom environment.

Role Responsibilities

• Provide high-visibility customer support through on-site installations, system diagnoses, and the service and repair of complex systems and equipment
• Work closely with the customer to develop leading-edge processes used to manufacture the most advanced semiconductor chips, many of which are inside everyday electronic devices
• Create hypothesis experiments and design of experiments (DOE); analyze data with statistics; and compile reports with high-level conclusions on technically challenging process engineering experiments
• Troubleshoot complex problems; perform multiple root cause analysis; and resolve a variety of difficult process engineering and customer product issues
• Communicate with both internal stakeholders and the customer to achieve goals with a focus on building relationships and establishing trust
• Apply your growing knowledge of best practices to offer a new perspective using existing solutions
• Serve as a resource for junior colleagues and a liaison between the customer and business unit; you may also lead small projects with manageable risks and resource requirements

Requirements

• Bachelor’s degree in chemistry/ physics, materials engineering, electrical engineering, optoelectronics or related field
• Few years of experiences in the semiconductor process or equipment, preferably RTP/ Diffusion
• Strong interpersonal and communication skills to explain sensitive information and work to build consensus among project stakeholders
• Ability to travel to various customer sites as required

Work Location

• North/ East (Based at customer's site daily)

Additional Information

Time Type

Full time

Employee Type

Assignee / Regular

Travel

Relocation Eligible

No

Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.