Process Analyst IS-68192

INTELLIMATICZ PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A technology consulting firm in Singapore is looking for a Process Analyst to manage SDM resources and drive Agile adoption. The role requires excellent communication skills, attention to detail, and experience in process documentation. The ideal candidate has 6-10 years in professional organizations with a focus on IT-related documentation tasks. This position offers a dynamic working environment where you will engage with various stakeholders and manage multiple priorities.

Qualifications

• 6 to 10 years of overall experience in professional organisations.
• 3-5 years of experience in Process Documentation or Assurance.
• Experience in Communications, PMO or similar roles in IT.

Responsibilities

• Manage and govern the SDM Intranet page, documents, and templates.
• Work closely with the SDM and Agile Adoption Lead.
• Independently manage review, housekeeping, and archival of SDM resources.

Skills

Excellent written and verbal communications

Ability to interact with various levels of stakeholders

Excellent MS Visio, MS Word and PPT Skills

Extreme attention to detail

Ability to multitask and manage conflicting priorities

Tools

Confluence

JIRA

MS Word

MS Visio

MS PowerPoint

Job description

Overview

Role: Process Analyst

Job Requisition Number: IS-68192

Job Level: 6 – 9 years of relevant experience (L3)

Location: Singapore

Responsibilities

• The SDM team is part of the Change and Process Management team within Group Banking Technology (GBT) and is responsible for managing and governance of the end-to-end SDM Framework and Process and also to drive the Agile adoption and practises across GTO.
• The team works closely with other teams across GTO like delivery teams, project managers and other support teams.
• As a Senior Process Analyst, you will be working closely with the SDM Lead and the Agile Adoption Lead on Documenting, updating, managing and housekeeping SDM resources like Process Documents, Intranet pages, Confluence Pages, Templates etc.
• Manage and govern the SDM Intranet page including making changes, enhancements and updates as required
• Manage and govern the SDM Process Documents including making changes, enhancements and updates as required
• Manage and govern the SDM Process Templates (PPT, Word, Excel, Confluence and others) including making changes, enhancements and updates as required
• Work closely with the SDM and Agile Adoption Lead to manage the monthly SDM Working Group cadence including Agenda, Attendance, Minutes, Actions, Follow Ups etc
• Assist the SDM and Agile Adoption lead in Process Improvement and other initiatives
• Independently manage the regular review, housekeeping and archival of all SDM Resources including Process Documents, Intranet Pages and others

Requirements

• Skills: Excellent written and verbal communications.
• Ability to interact with various levels of stakeholders including heads of departments
• Excellent MS Visio, MS Word and PPT Skills
• Extreme attention to detail and ability to work with minimal supervision
• Ability to multitask and manage conflicting priorities
• Experience:
• Overall experience of 6 to 10 years in professional organisations
• 3- 5 years of experience in Process Documentation, Assurance, or similar areas.
• Experience in Communications, PMO or similar roles in IT. Hands on experience in SDLC processes will be a plus
• Experience creating Process Documents using MS Word, MS Visio, PPT etc.
• Experience working on Confluence, JIRA and other tools will be an added advantage
• Experience in using AI tools to solve problems and automate processes would be an added advantage

Please forward your resume in MS word format to [e-mail]