Principal Product Manager

thoughtworks pte. ltd.; Singapore; On-site; SGD 180,000 - 280,000; Full time

Job summary

Thoughtworks in Singapore seeks a Principal Product Manager who combines business strategy, design and technology to deliver customer‑facing outcomes. You prioritize the user, align multi‑discipline teams, and translate a vision into a delivery plan that guides every workstream toward measurable value.

You will partner with senior stakeholders, drive commercial results, and coach product teams to adopt lean and agile practices.

Qualifications

• Proven track record delivering products that meet customer needs.
• Deep understanding of user research and design methods.
• Strong command of agile development and product maintenance.

Responsibilities

• Understand client problems, provide advisory services and capability uplift.
• Collaborate with teams and stakeholders to imagine future solutions that deliver client value.
• Build a shared product vision and shape short- and long-term strategies.
• Cultivate relationships with client stakeholders to ensure ongoing buy-in.
• Create and manage the product roadmap by prioritizing opportunities from inputs.
• Align product work with the client's vision, strategy and goals.
• Track industry trends and competitive landscape; perform formative research.
• Evaluate outcomes with quantitative and qualitative measures.
• Drive the product lifecycle using lean and agile pilots and iterations.
• Contribute to growth by mentoring and sharing best practices.

Skills

Product delivery

User research

Agile methodologies

Data analysis

Stakeholder management

Cross-functional collab

Job description

The most impactful digital products in the market today are the direct result of a seamless blend of business strategy, design and technology. Orchestrating this behind-the-scenes integration is a Product Manager, who prioritizes the customer experience from vision to execution and, together with their team, guides all workstreams toward a common vision and plan for delivery. Principal Product Managers are trusted advisors to senior stakeholders and are responsible for understanding their needs, driving commercial results and supporting them on their journey to providing more successful customer experiences.

Job responsibilities

• You will develop an understanding of client problems, provide advisory services and capability uplift.
• You will collaborate with your team and stakeholders to think big and imagine future solutions that solve the customer's problems and deliver value for your client's business.
• You will build a shared product vision and then shape, define and communicate short and long-term strategies.
• You will cultivate meaningful relationships with client stakeholders, bridging technical and business worlds and ensuring ongoing buy-in and support.
• Create and manage the product or portfolio roadmap: effectively prioritize business opportunities from a wide range of inputs, understand and prioritize this work so your team is always working on the most impactful initiatives.
• You will understand how the product contributes to the client's vision, business strategy and goals.
• Track industry trends and the competitive landscape, undertake formative research and data analysis and generate insights.
• Constantly evaluate if your solutions have solved the customer problem and delivered on the business opportunity, through quantitative and qualitative measures.
• Drive the overall product development lifecycle, utilizing lean and agile approaches to pilot products quickly, get feedback, iterate, and rapidly launch roadmap increments that deliver undeniable value.
• Contribute to the growth and scale of our evolving business through taking an active part in recruiting, community building, mentorship and driving best practices

Job qualifications

Technical skills

• You have a track record of delivering successful products to market.
• You have a deep understanding of user research and design methods and processes.
• Passion and perseverance for creating best-in-class software products which deliver an outstanding customer experience.
• Solid understanding of agile software development practices and product maintenance/support processes.
• You enjoy leveraging data to improve one's understanding of user needs, product performance and value created for the customer.

Professional skills

• You can work at company, portfolio and product level — defining and executing a strategy, shaping a vision and translating it into a roadmap with clear business and customer value-based measures of success.You lead with customer experience, putting customers/users and their needs at the heart of product development.
• You're able to clearly define a value proposition and seamlessly articulate it, generating support and buy-in from all relevant stakeholders.
• You can define and successfully execute a customer experience strategy across multiple products and channels.
• You enjoy collaborating with multidisciplinary teams to determine the best product-market fit and define a product roadmap.
• You naturally create an effective collaboration between Thoughtworks and client teams by encouraging open communication and advocating for shared outcomes.
• You evangelize product thinking, leveraging your extensive expertise to advise stakeholders, coach product teams, introduce best practices, identify roadblocks and generate solutions for resolving them quickly.
• You have a bias for action, and can break down complex problems into tangible steps.
• You love facilitating workshops with stakeholders.
• You enjoy motivating committed, smart people to do the best work of their careers.