Distinguished Forward Deployed Engineer

Salesforce; Singapore; On-site; SGD 100,000 - 130,000; Full time

Job summary

Salesforce is seeking a Senior Forward Deployed Engineer in Singapore to lead AI agentic deployments. You will design and implement scalable solutions, guide team members, and work closely with clients to meet their unique requirements.

This role demands strong technical skills in AI, programming, and the Salesforce platform. Ideal candidates will have experience in hands-on delivery of complex solutions and possess exceptional communication abilities.

Qualifications

• Experience with end-to-end delivery of production solutions.
• Strong background in Computer Science or related engineering.
• Hands-on experience with AI and LLM technologies.
• Expert in integrating AI orchestration frameworks.

Responsibilities

• Drive implementation of complex AI solutions.
• Build and deploy scalable production systems.
• Design custom intelligent agents with Agentforce.
• Lead technical engagements and mentor junior peers.

Skills

Hands-on delivery of solutions

Expert-level in programming languages

AI/LLM technologies experience

Data modeling and integration

Salesforce platform expertise

Education

Computer Science or related engineering discipline

Tools

Salesforce Data Cloud

LangChain

LlamaIndex

Python

Apex

Job description

Role Summary

We’re looking for a highly accomplished and senior‑level Forward Deployed Engineer to lead the charge on complex AI agentic deployments. This role demands a seasoned technologist and strategic partner who can not only design and develop bespoke solutions leveraging our Agentforce platform and other cutting‑edge technologies but also lead technical engagements and mentor junior peers. You’ll be the primary driver of transformative AI solutions, operating with deep technical mastery, unparalleled problem‑solving prowess, and a relentless focus on delivering tangible value in dynamic, real‑world environments, from initial concept to successful deployment and ongoing optimization.

Your Impact

• Drive Tangible Outcomes through Hands‑On Implementation: responsible for the end‑to‑end technical delivery of complex AI solutions, personally writing critical code, configuring systems, and troubleshooting issues, while guiding and reviewing the work of junior team members to ensure successful deployment and measurable business impact.
• Build Transformative AI Solutions: take primary ownership of designing, developing, and personally implementing high‑quality, scalable production systems, including architecting and deploying complex AI and Large Language Model (LLM) based intelligent agents and automated workflows on top of the Salesforce platform.
• Engineer Bespoke Agentic AI Solutions: work directly with customers to design and build custom intelligent agents using the Agentforce platform, ensuring they precisely meet unique business requirements and integrate seamlessly with existing customer ecosystems.
• Data Configuration & Integration: own the entire data lifecycle, from strategic design of data models to hands‑on building of efficient processing pipelines and establishing seamless integration strategies, ensuring data is ready, optimized, and secure for advanced AI applications.
• Proactively Remove Technical Blockers: identify, analyze, and directly resolve the most complex technical challenges during all phases of solution delivery, from intricate data integration to sophisticated model deployment and advanced agent orchestration.
• Drive Agentforce Innovation: become a foremost expert in our innovative Agentforce platform, pushing its capabilities to the limit, leading the development of bespoke intelligent agents, automating intricate business processes, and shaping the strategic direction of the platform.
• Become a Trusted Strategic Partner: embed yourself deeply with client teams to grasp their operational challenges and strategic goals, translating nuanced needs into clear technical requirements and solution designs, building strong relationships as their primary technical advisor.
• Conduct Deep‑Dive Technical Debugging and Root Cause Analysis: perform detailed analysis, debugging, and root cause identification for complex system interactions, data flows, and AI model behaviors to optimize performance, ensure reliability, and prevent recurrence of issues.
• Lead Rapid Prototyping and Iteration: quickly develop proofs‑of‑concept and minimum viable products, coding alongside client teams to demonstrate capabilities and gather feedback for iterative refinement.
• Implement and Enforce Best Practices: directly apply and evangelize engineering best practices for code quality, scalability, security, and maintainability across all deployed solutions, serving as a technical role model.

Required Qualifications

• Experience in a hands‑on, end‑to‑end delivery role for high‑quality, scalable production solutions in a professional environment.
• Strong background in Computer Science or a related engineering discipline.
• Expert‑level proficiency in one or more programming languages (e.g., JavaScript, Java, Python, Apex).
• Extensive hands‑on experience building and deploying solutions with AI/LLM technologies, including integrating LLMs, applying advanced AI orchestration frameworks (e.g., LangChain, LlamaIndex), prompt engineering techniques, and experience with agentic frameworks.
• Deep expertise in data modeling, processing, integration, and analytics, with demonstrable proficiency in enterprise data platforms (e.g., Salesforce Data Cloud, Snowflake, Databricks, BigQuery).
• Significant direct experience with the Salesforce platform, including advanced configuration, customization, and complex development.
• Demonstrated entrepreneurship, a “get‑things‑done” attitude, and a focus on fast, impactful delivery, with a proven ability to lead technical initiatives.
• Exceptional collaboration, communication, and presentation skills, both written and verbal, with the ability to articulate complex technical concepts to both technical and non‑technical stakeholders.
• Proven ability to lead technical engagements, mentor junior team members, and oversee technical aspects of projects.
• Ability to travel up to 25% of the time, as needed to customer sites.

Preferred Qualifications

• Extensive experience with Salesforce Data Cloud and/or Agentforce platform.
• Experience developing and deploying conversational AI solutions within highly regulated industries.
• Expert‑level experience with Apex and/or Python coding languages in a professional setting.
• Prior experience in a customer‑facing, hands‑on technical lead or architect role.
• Advanced Salesforce platform certifications (e.g., Platform Developer II, Application Architect, System Architect).
• Deep knowledge across Salesforce CRM (Service, Sales, and Marketing Clouds).
• Extensive experience with Salesforce Flows and Lightning Web Components (LWC), including complex custom development.
• Experience contributing to open‑source AI frameworks or libraries.

Accommodations

If you need a reasonable accommodation during the application or recruiting process, please submit a request via this Accommodations Request Form.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non‑discrimination with all employees and applicants for employment. We believe in equality for all and lead the path to inclusion by creating a workplace that’s free from discrimination. Any employee or potential employee is assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination and all related activities.