Principal Designer (Ref 109)

IT CONSULTANCY & SERVICES PTE LTD; Singapore; On-site; SGD 100,000 - 125,000; Full time

Job summary

IT Consultancy & Services Pte Ltd. in Singapore is seeking a Principal Designer to lead the design vision for large-scale government products. Highly experienced candidates with a strong background in digital product design, user research, and AI-enabled services are encouraged to apply. This role focuses on creating impactful designs and mentoring others in the organization. Interested applicants should send their resume to [e-mail], quoting Job Code 109.

Qualifications

• At least 12 years of experience in designing and shipping digital products.
• Mastery in problem framing and storytelling.
• Expertise in AI-enabled services or data-informed design.

Responsibilities

• Lead the design vision for multi-stakeholder platforms.
• Create systems and standards for services at scale.
• Mentor and coach designers, building design capability.

Skills

Digital product design

Problem framing

User research

API integration

AI-enabled services

Education

Diploma / Degree in Computer Science or related disciplines

Job description

Requirements

• Diploma / Degree in Computer Science, Computer or Software Engineering or Information Technology or related disciplines
• At least 12 years of experience in designing and shipping digital products end-to-end - from insight to impact.
• Mastery in problem framing, research, and storytelling , turning insight into action and inspiring others around it.
• Comfort working at the edge of tech and design - fluent enough in APIs, system integrations, data-driven interfaces, and permissions models to co-create with engineers.
• Proven success launching platform-scale or low-code/no-code products that empower non technical users to create and adapt services.
• Expertise in AI-enabled services, data-informed design, or shared cross-government platforms such as identity, payments, or messaging.

Responsibilities

• Lead the design vision for multi-stakeholder platforms and large-scale government products.
• Use user insights and research to frame the right problems and set product direction.
• Create systems, standards, and patterns that bring clarity and consistency to services at scale.
• Lead by doing — prototype and model approaches for technically complex products, showing what good looks like and setting benchmark for quality.
• Partner with engineers, product managers, and policymakers to bridge user needs with technical and business realities.
• Mentor and coach designers, helping them grow their craft and confidence.
• Build design capability across Company and the wider public sector, embedding design as a strategic strength.
• Define and track measures of success to show the impact of design across products.

Interested applicants, please send your updated resume MS Word to [e-mail]

Please Indicate Job Code 109 ‘Principal Designer’ on the email subject

We regret that only shortlisted candidates will be notified.

Garcia Diana Rosario (Reg. No. R1104129)

IT Consultancy & Services Pte Ltd

EA No: 92C5311

Please visit www.itcspl.com to learn more information about ITC