Premier Business Head

MAYBANK SINGAPORE LIMITED; Singapore; On-site; SGD 90,000 - 120,000; Full time

Job summary

A financial services provider in Singapore is seeking an experienced leader to manage a team of Premier Offshore Relationship Managers. This role involves recruitment, training, and ensuring alignment with financial objectives to enhance team performance and client service. Ideal candidates will possess a degree or CFP, with a minimum of 6 years in leadership roles in the retail and premier segments.

Qualifications

• Minimum 6 years of relevant leadership experience in the Retail and Premier segments.
• Professional qualification as required by MAS.
• Good understanding and experience of the premier sector.

Responsibilities

• Recruit, train, and coach Premier Relationship Managers to maximize team performance.
• Provide overall supervision to ensure alignment with segment objectives.
• Collaborate to identify and close operational risks.
• Manage top-tier clients and ensure exceptional service delivery.
• Manage top-tier clients, ensuring exceptional relationship management.

Skills

Critical thinking

Problem resolution

Oral communication

Written communication

Interpersonal skills

Education

Tertiary education (degree/diploma) or Certified Financial Planning (CFP)

Job description

We are looking an individual to lead a team of Premier Offshore Relationship Managers with the aim to achieve both financial and non-financial targets. This role involves recruitment, training, coaching, and supervision to ensure alignment with segment goals and business growth.

Key Responsibilities

• Recruit, train, and coach Premier Relationship Managers to maximize team performance.
• Provide overall supervision to ensure Relationship Managers align with segment objectives and deliver excellent client service.
• Collaborate with stakeholders to identify and close operational risks and gaps, streamlining client management and business processes for improved efficiency.
• Work closely with other business units to expand the premier customer base and generate new business opportunities through effective Relationship Managers penetration strategies.
• Manage top-tier clients, ensuring exceptional relationship management and service delivery.

Job Requirements

• Tertiary education (degree/diploma) or Holder of Certified Financial Planning (CFP)
• Minimum 6 years of relevant leadership experience in the Retail and Premier segments
• Professional qualification (as required by MAS)
• Critical thinking & problem resolution skills
• Good oral and written communication skills with the ability to cascade information effectively to wide range of internal and possibly external stakeholders
• High level of interpersonal skills with the ability to work well in a team as well as independently
• Driven with good understanding and experience of the premier sector
• Demonstrated leadership skills

Please note only shortlisted candidates will be notified.