Pre Sales Technician

IDVACO PRIVATE LIMITED; Singapore; On-site; SGD 100,000 - 125,000; Full time

Job summary

A leading technology solutions provider based in Singapore is seeking a professional with networking and software experience to assist in presales activities, conduct technical presentations, and liaise with HQ. Ideal candidates will have a Bachelor's in Engineering or IT, preferably with some programming knowledge. Strong interpersonal and problem-solving abilities are also essential for this role.

Qualifications

• Experience in networking and software is essential.
• 2nd language ability preferred to communicate with HQ.
• 1 to 3 years of experience in a related technical role.

Responsibilities

• Assist sales with the development of client proposals.
• Conduct technical presentations to clients.
• Liaise with HQ for product and solution performance.

Skills

Interpersonal communication

Problem-solving

Technical ability

Customer interaction skills

Education

Bachelor's Degree in Engineering or IT

Professional Certificate ITE or Diploma

Tools

C++

Java

Network management tools

Job description

Responsibilities

• Assist sales with the development of client proposals.
• Develop solutions and organize, planning, creating & delivering compelling proof of concept demonstrations.
• Conduct technical presentations to clients, including online or onsite product demonstrations.
• Engage in technical product training process and responding to RFPs.
• Liaise with HQ to ensure that all products and solutions are performed both functionally and technologically.
• Prospect and ensure effective learning and engaging with the customer required solution.
• Provide product feedback with new solution requirements from clients to lead collaboration.
• Responsible for technical inquiries from potential customers and channel partners with beneficial solution proposals.

Attributes and Competencies

• Have prior experience in presales.
• Interpersonal communication with project management skills desired.
• Initiate and capable of problem-solving.
• Effectively oversee various priorities with precise timelines.
• A good mix of technical ability and customer interaction skills is preferred.
• Project management knowledge will be an advantage.
• Able to travel on short notice.

Qualifications & Experiences

• Experience in networking and software is essential.
• Professional Certificate ITE, Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree in Engineering (Electronics/Electrical/Telecommunication), Information Technology, Computing or equivalent.
• 2nd language ability preferred to communicate and liaise with HQ.
• Preferred experience with IP-based networks and understanding of Network and Application Management protocols, including Server (UNIX or Linux). Additional experience in security, Storage and Video technologies is highly desirable.
• Experiences in C++, and Java programming, will be a plus.
• 1 to 3 years of industry or technical experience (network engineer, network administrator, system administrator or similar surveillance / IT-related job function).