Post-Sales IT Engineer: Implement & Integrate Monitoring

MASS POWER SERVICES PTE. LTD.; Singapore; On-site; SGD 70,000 - 90,000; Full time

Job summary

A leading IT service provider in Singapore is seeking a hands-on technical professional for customer engagement in IT monitoring solutions. The role involves leading implementations, tailoring solutions for customer infrastructures, and ensuring effective onboarding and training. Ideal candidates should have 3–5 years of relevant experience, strong networking knowledge, and analytical skills. Exposure to cloud technologies and scripting is a plus. This position is based in the Shenton Way Area, requiring some travel for client projects.

Qualifications

• 3-5 years of experience in IT technical post-sales or systems engineering role.
• Strong knowledge of networking and operating systems (Windows, Linux).
• Interest in learning new technologies and solving real world problems.

Responsibilities

• Lead post-sale implementation and configuration of IT monitoring software.
• Work with customers to tailor deployments based on their infrastructure.
• Manage customer expectations through proactive communication.

Skills

IT technical post-sales experience

Networking knowledge

Analytical problem-solving skills

Customer support and engagement

Java/J2EE knowledge

Scripting technology exposure

Cloud architecture knowledge

Virtualization technologies knowledge

Job description

A leading IT service provider in Singapore is seeking a hands-on technical professional for customer engagement in IT monitoring solutions. The role involves leading implementations, tailoring solutions for customer infrastructures, and ensuring effective onboarding and training. Ideal candidates should have 3–5 years of relevant experience, strong networking knowledge, and analytical skills. Exposure to cloud technologies and scripting is a plus. This position is based in the Shenton Way Area, requiring some travel for client projects.