Policy Specialist, Legal Content Policy and Standards, Trust and Safety

Google; Singapore; On-site; SGD 70,000 - 90,000; Full time

Job summary

A leading tech company is seeking a Policy Specialist to enhance Trust and Safety. The candidate will analyze content moderation trends and manage cross-functional discussions on legal removals affecting internet policies in the Asia Pacific/South Asia region. An ideal applicant should possess a Bachelor's degree, 2 years of relevant experience, and strong communication skills. This role also involves managing sensitive government requests and developing policies for high-volume legal issues. The position is based in Singapore and offers the opportunity for impactful work in user safety.

Qualifications

• 2 years of experience in a policy or legal environment.
• Ability to work non-standard hours including weekends.
• Knowledge of socio-political landscape in South Asia.

Responsibilities

• Lead discussions on legal removals and emerging regulations.
• Manage content operations and escalate sensitive government requests.
• Develop policies for managing requests based on legal issues.

Skills

Policy analysis

Communication skills

Problem-solving

Project management

Education

Bachelor's degree or equivalent

Job description

Policy Specialist, Legal Content Policy and Standards, Trust and Safety

Google will be prioritizing applicants who have a current right to work in Singapore, and do not require Google's sponsorship of a visa.

Minimum qualifications

• Bachelor's degree or equivalent practical experience.
• 2 years of experience in a policy, legal, regulatory environment, content review, Trust and Safety, or technology environment.
• Ability to work non-standard, on-call rotation work hours, including weekends.

Preferred qualifications

• Experience in technology industry business areas such as trust and safety, operations or legal.
• Knowledge of the socio-political landscape and current events in South Asia regions.
• Knowledge of the technology sector, Large Language Models (LLMs), and key policy issues affecting the internet (e.g., intellectual property, free expression, online safety).
• Excellent project management and communication skills, with cross-functional partners.
• Excellent problem-solving skills with attention to detail in a changing environment.

About the job

Trust & Safety team members are tasked with identifying and taking on the biggest problems that challenge the safety and integrity of our products. They use technical know-how, excellent problem‑solving skills, user insights, and proactive communication to protect users and our partners from abuse across Google products like Search, Maps, Gmail, and Google Ads. On this team, you're a big‑picture thinker and strategic team‑player with a passion for doing what’s right. You work globally and cross‑functionally with Google engineers and product managers to identify and fight abuse and fraud cases at Google speed – with urgency. And you take pride in knowing that every day you are working hard to promote trust in Google and ensuring the highest levels of user safety.

At Google we work hard to earn our users’ trust every day. Trust & Safety is Google’s team of abuse fighting and user trust experts working daily to make the internet a safer place. We partner with teams across Google to deliver bold solutions in abuse areas such as malware, spam and account hijacking. A team of Analysts, Policy Specialists, Engineers, and Program Managers, we work to reduce risk and fight abuse across all of Google’s products, protecting our users, advertisers, and publishers across the globe in over 40 languages.

Responsibilities

• Be a thought leader for legal removals issues by identifying and analyzing content moderation trends and key policy issues affecting the Internet in the Asia Pacific/South Asia region. Lead discussions with cross‑functional stakeholders on emerging regulations and its implications on legal removals landscape at Google.
• Manage content operations and drive escalations of sensitive government requests by liaising with Product, Policy, Enforcement, Communications, and Legal teams. Balance various legal considerations in order to effectively resolve issues.
• Develop and launch scalable policies and guidelines for managing large volumes of requests, based on different regional trends and legal issues.
• Review graphic, controversial, or upsetting content.
• Participate in the on‑call rotation schedule to manage priority escalations that may occur outside of standard work hours including weekends/holidays.

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.