Policy Servicing Consultant

Ambition Singapore; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A recruitment agency in Singapore is seeking an experienced professional to conduct annual reviews and manage policy servicing for high-net-worth clients. The ideal candidate should have at least 5-6 years' experience in private banking or the insurance industry, focusing on Universal Life products. Excellent interpersonal and negotiation skills are essential. This role aims to drive revenue through effective client relationship management.

Qualifications

• 5-6 years' experience in private banking or insurance industry, particularly in HNW segment.
• Proven sales track records in Universal Life and life insurance products.
• Detail-oriented and organized with a high level of accuracy.
• Team player with good interpersonal skills.

Responsibilities

• Conduct annual reviews and policy servicing for HNW clients.
• Develop strategies for cross-sell and up-sell opportunities.
• Contribute customer feedback for policy servicing objectives.
• Build rapport with market heads for referral opportunities.
• Provide appropriate advice on life and personal lines solutions.
• Ensure compliance with regulatory requirements.

Skills

Sales proficiency in insurance

Excellent communication skills

Negotiation skills

Interpersonal skills

Negotiation skills

Job description

• Responsible for conducting annual reviews and policy servicing of existing policies with HNW clients by collaborating with private bankers to review and analyze in‑force policies.
• Drive revenue flows by developing strategies to create cross‑sell and up‑sell opportunities with current book of clients to achieve both revenue and review completion targets.
• Support and improve firm’s policy servicing objectives by contributing customer feedback and recommendations to support the overall strategic plans and reviews of the business.
• Build and foster rapport with market heads/team leaders in order to drive referral opportunities with HNW clients.
• Work closely with the private bankers and wealth planners to understand the HNW clients’ profiles, needs and expectations in order to provide appropriate advices/recommendations on life and personal lines solutions.
• Ensure compliance with regulatory requirements and operational procedures/processes.

The ideal candidate will possess the following:

• At least 5-6 years' experience in private banking / insurance industry as a junior Relationship Manager / Assistant Relationship Manager / Insurance Specialist in the High‑Net‑Worth segment
• Proven sales track records in promoting Universal Life and/or other life insurance products.
• Detail‑minded, well‑organized and high level of accuracy.
• A team player that possesses good interpersonal skills with excellent communication and negotiation proficiencies.

If you believe you fit the requirements for the role, please click APPLY NOW or drop an email to [e-mail] . Only shortlisted candidates will be notified.
Data provided is for recruitment purposes only Business Registration Number: 200611680D. License Number: 10C5117 EA Personal Registration Number: R1874269.