Policy Officer

National Trades Union Congress (NTUC); Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

National Trades Union Congress (NTUC) in Singapore seeks a Policy Officer to contribute to policy development and advocacy across economic, social and workforce issues to improve workers’ welfare and prospects.

You will develop policy positions, monitor developments, conduct research, and engage unions, employers and government agencies. The role requires strong writing, analytical and communication skills and a passion for positive social change.

Qualifications

• Have genuine passion for workers’ welfare and positive change.
• Strong analytical skills combining quantitative and qualitative insights.
• Excellent writing and presentation abilities.
• Curiosity about workplace issues, labour relations and public policy.

Responsibilities

• Develop NTUC policy positions, advocacy priorities and recommendations.
• Lead or contribute to policy research projects and synthesize evidence.
• Engage unions, workers, government agencies, employers and stakeholders to test findings.
• Prepare policy papers, submissions, briefs and speeches for NTUC leadership.

Skills

Policy analysis

Research methods

Stakeholder engagement

Policy communications

Strong writing

Job description

Pioneering workers' rights since 1961, the National Trades Union Congress (NTUC) unites 57 trade unions, 6 trade associations, 7 social enterprises, and other enterprise partners as we create better lives for workers here in Singapore. Our work cuts across the different ages and stages of life as we walk the ground and respond to everyday needs. Through initiatives that protect our workers at work, transform careers, manage the cost of living, help with financial resilience and health, and nurture relationships for families, we champion every worker through every touch point as we work towards better wages, welfare, and work prospects. Because Every Worker Matters.

The Role

The Policy Officer will contribute to the Labour Movement’s policy development and advocacy efforts across key economic, social, labour market and workforce issues, with the aim of advancing the interests and well-being of workers.

Responsibilities

Policy Development & Advocacy

• Develop and contribute to NTUC’s policy positions, advocacy priorities and recommendations on assigned policy issues.
• Monitor and assess emerging policy developments, legislation, regulations and trends, identifying potential implications, gaps and opportunities for workers.
• Develop actionable policy recommendations that consider workers’ needs, stakeholder perspectives and broader policy considerations.

Research & Analysis

• Lead or contribute to policy research projects, from framing research questions to developing actionable recommendations, and represent NTUC in engagements with senior stakeholders where required.
• Gather and synthesise evidence from economic indicators, workforce trends, worker feedback and stakeholder perspectives to identify emerging issues affecting workers.
• Design and undertake research using appropriate quantitative and qualitative methods, which may include data analysis, literature reviews, surveys, focus group discussions, interviews and case studies.

Stakeholder Engagement

• Engage unions, workers, Government agencies, employers and other stakeholders to understand ground concerns, test findings and refine policy options.
• Collaborate closely with internal business units and unions to ensure comprehensive understanding of policy implications opportunities and trade-offs providing guidance on internal policy implementation.

Policy Communications

• Develop concise policy papers, submissions, briefs, speeches, parliamentary inputs and presentations for NTUC leaders, management and national or tripartite platforms.
• Drive advocacy initiatives and campaigns that raise awareness of issues affecting workers and strengthen the Labour Movement’s influence and advocacy impact.

Role Requirements

• Have a genuine passion for workers of all backgrounds and a strong commitment to driving positive change.
• Possess curiosity and well-informed perspectives on workplace issues, labour relations, public policy, government affairs, and sociopolitical trends impacting workers’ welfare, working conditions, and access to representation.
• Strong analytical skills and the ability to integrate quantitative evidence, qualitative insights and stakeholder feedback.
• Experience designing or conducting research such as surveys, interviews or focus group discussions would be an advantage.
• Excellent writing and presentation skills, with the ability to communicate complex issues clearly and persuasively.
• Good judgement and problem-solving skills, with the ability to navigate complex issues, competing perspectives and trade-offs.
• Familiarity with data analysis, visualisation or AI-enabled tools would be an advantage.

Other Information

• Job Type: Full-time
• Work Location: One Marina Boulevard

We regret to inform that only shortlisted candidates will be contacted.