Policy Admin Specialist – Onboarding & Data Entry

HMI Managed Healthcare; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A healthcare management firm in Singapore is seeking a detail-oriented individual for client onboarding and account maintenance tasks. The ideal candidate should have a Diploma or higher and at least 2 years of relevant experience, preferably in Policy Administration. Responsibilities include managing new client setups, handling account renewals and terminations, and data entry for medical chits. Proficiency in Microsoft Office is essential. This role requires strong organizational skills and the ability to work both independently and in teams.

Qualifications

• Possess at least Diploma qualification or above.
• Minimum 2 years of working experience in a relevant field.
• Experience in working in Policy Administration is preferred.

Responsibilities

• Manage new client onboarding processes including data import and setup.
• Conduct account maintenance, renewals, and terminations.
• Handle query and escalation management effectively.
• Create benefit utilization adjustments as required.
• Perform ad-hoc card printing tasks.
• Setup and test UAT for new business accounts.
• Enter medical chits data into the portal.

Skills

Organizational skills

Attention to detail

Teamwork

Microsoft Office proficiency

Fast learning ability

Education

Diploma or higher

Job description

A healthcare management firm in Singapore is seeking a detail-oriented individual for client onboarding and account maintenance tasks. The ideal candidate should have a Diploma or higher and at least 2 years of relevant experience, preferably in Policy Administration. Responsibilities include managing new client setups, handling account renewals and terminations, and data entry for medical chits. Proficiency in Microsoft Office is essential. This role requires strong organizational skills and the ability to work both independently and in teams.